Northside Diner

I’ve been coming here since I was in high school and never had any issues until the last couple of times. To start off, our waitress was very rude, didn’t even greet us, and it was clear from the start how bad our service was going to be. When we finally ordered, I asked if the “chicks” came with cheese, since I was overcharged the time previously and she said yes. When the food came, my hash browns were completely burnt and inedible and there was no cheese on them. I brought this issue up with the waitress and she just goes “oh yeah” and walks away. She returned with a plate and tells me to put the burnt hash browns onto the plate and wait for new ones, but didn’t take them off the bill or apologize. When the bill finally came, there was a charge for “extra cheese.” I asked about it and brought up the fact that I had already asked if it came with cheese and she said that cheese doesn’t come on the “chicks” and she argued that she never said it came with the meal. The top of the menu specifically says “comes with choice of cheese”. She said that that meant I have the choice whether to get it or not, which makes no sense. She then explains to me that only one of the chicks on the whole menu actually come with cheese and everything is billed separately. Overall, the customer service and the experience was horrible. I used to love this place but now I wouldn’t recommend it to anybody. HUGE disappointment.

We are from out of town and thought this place would be a cool hometown type diner. We put it in Google and found the address, but there was not a sign on the bldg. We went in, and tried to make small talk with the waitress about the restaurant not having a sign. She looked at us like we were stupid and said, “Did you see the mural?” We did see the beautifully painted mural, but nowhere did it say the restaurant name. She continued to be snarky the rest of the meal. The food was just average….