Burger King

Based off many of the previous reviews maybe things are making a turn around here. I passed through here via the drive-through Sunday evening around 6pm and was able to order right away. Staff was friendly on the speaker box, and at both windows as I paid and picked up my order. My order was also correct, Whopper combo (with no onions) and an extra cheeseburger for the dog. Zero complaints. The whole experience took about 10 minutes and I was back on the road headed home. It was actually kinda perfect.

I asked for a $10 gift card. The guy at the register didn't know how to do it so he called over a manager. I found out a couple days later that the gift card was empty. I called corporate who told me they couldn't do anything about it and to go back to the location. So I went back and was told that they don't do gift cards at that location and nobody there, not even the manager on duty, knew how to load a gift card. I called the general manager several times and they never returned my call. The issue has never been resolved. In addition to my issue, while I was there I heard the manager say they were out of eggs and there was almost an hour left of breakfast. I could hear the guy at the drive thru speaker ask if he could order from the lunch menu then and they refused. Needless to say, I will never give my money to burger king again.

Just wondering when BK stopped selling chicken biscuits since the guy at the drive-thru this morning said they don't serve chicken biscuits. 🤔🙄 He had me drive around to the 2nd window to give my order after being unable to get it right at the speaker. It was obvious he couldn't find it on his register so he told me that BK doesn't sell chicken biscuits.

This is the only Burger King that I go to and have issues with. I got half an egg on this trip. Previous trips they don't have what you order.. no whoppers, no ice cream, no shake are just some of the things. One trip they were out of food🤷🏽‍♀️, I just don't understand it. I went this morning and they had the #1 and I checked it and this is what I got a half of egg🙄. I won't be coming back, I'm done. This is at 916 Great Bridge Blvd in Chesapeake by Interstate 64. IM SO DONE. THEY NEED NEW MANAGEMENT OR RETRAINING IN THERE.