The Cheesecake Factory

It has been a few years since I have been to the Cheesecake Factory and this was a good visit. The family started with 3 appetizers, stuffed mushrooms, nachos and corn cakes. The kids liked the nachos but the mushrooms where meh. More of a side for a steak than an appetizers. Now the corn cakes, they were amazaballs. Get them. Delicious. When it came to the entrees, they were just okay. My husband got the Korean Fried Chicken Bowl and it lacked flavor. Kids portion of spaghetti and meatball is a very healthy portion but the sliders had tiny patties that were over cooked. The meat from my entree was over cooked and dry so that was disappointing. Now to the cheesecake.......all the 5 different flavors were great and a generous portion. You maybe asking "why a 4 star review if the food was just okay?" The answer is the Cheesecake and my server Jim pulled the score up. Good service always makes a place better. All in all I would come back. The menu is very large so maybe we just ordered items that weren't memorable.

I waited and HOUR and 19 Minutes for take out. My Shrimp Scampi was cold/Warm lol. So the Manager Brian is ok. Genesis used profanity at the register and did not text me to let me know my take out is ready and if I did not go inside to check i would still be waiting. 2 other people next to me had their order messed up. They said they were short staffed. Place was clean inside. I do Not recommend for take out. Sad cause they gave me a refund and i just wanted to eat my food hot after waiting over Hour smh. I did not want refund and they offered to reheat or remake but I clearly was not waiting.

The first time went here the food was okay the reason why I give it 2 stars many because the waiters messed up on my order & drink. She gave me something completely different than what I asked for? It's disorganized the Hostess seemed new because she was confused about where to sit us. Honestly just go here for the cheesecake. It's not worth the trouble & hassle of eating here. And if you decide to eat here I highly recommend making a reservation.

Where do I begin?... 1. The reservation was made for 6, the table was set for 5. It took an hour to finally get another set of utensils. They didn't arrive until after we were done with appetizers. 2. The food was coming out with 20-minute increments between each dish, kids were served last, food items on the plates were missing items (coming out without fries, etc.). 3. My husband ordered his steak medium-rare. It came well-done. 4. My dish had a piece of some sort of packaging in it. See pictures. 5. To get refills on drinks was pretty much impossible because we saw our waitress once an hour or so. 6. Food is lacking any salt or flavor. And no, I don't have COVID symptoms. 7. It was my daughter's 15th birthday, and it was her and my son's first time at the restaurant. I definitely overadvertized it for them because they never want to go there again. 8. My sister's plate was taken away before she finished her burger. They just clean plates with food on them without asking if a person is done. What a horrible birthday experience! My daughter did get a complementary piece of cheesecake and the dish with packaging paper in it was replaced for free, but with everything we had to endure, we should have gotten this disaster experience for free. Very disappointed. Cheesecake Factory's and its management have definitely lost its glamour, quality, and self-respect. Pick a different restaurant if you don't want to be disappointed.