Einstein Bros. Bagels

Average place but good for bagel sandwich meal exchanges. Bagels are alright, nothing amazing. Meal exchange menu is super limited to less than 5 bagel sandwich options out of a massive menu. During peak hours they don't meet GrubHub pickup time so you end up waiting quite a while after it says your order is ready on your phone. Soft serve beverage machine regularly does not have stock of all flavors and is also broken a lot. They also are usually out of stock of different spreads and some of the regular menu items.

I went to this place in between classes for a quick bite. I ordered one of the most basic things on their menu, egg bacon and cheese bagel. People who had ordered 10 minutes after me got their food before I did. After about 15 minutes of waiting I questioned where my food was. Despite paying, it wasn't on their list of orders, and one of the female chefs looked me in the eyes and said "we made all of them there's no way." Essentially, she refused to make my food. It took another 5 minutes of waiting for another chef to finally make my food. I waited ~20 minutes for a simple bagel, that took them less than 2 minutes to make once they had finally done so. It should be mentioned I wasn't the only one who complained about their food not being made. So I'm not an isolated incident, yet I was treated like I was trying to get a free bagel. All in all, the customer service here is some of the worst I've experienced, and the bagel i received was mediocre. I will not be visiting again anytime soon.

I like Einstein bagels in general and have had some good experiences in the past. This particular location caters mostly to college students and the quality of the bagels (especially if you get a sandwich bagel) just doesn't compare to other stand alone Einstein's that I've been to. It's OK in a pinch but I try to plan other options so I don't need to stop by here.

Decent coffee and bagels but occasionally if I ordered both a bagel and coffee they would forget my coffee order and I'd wait for >30 minutes, have to remind them, then wait another 10-20 minutes for it. Not exactly a great experience. I'd recommend going to Argo tea or Greenberry in Clark. Only reason I even go here is because it's in Rice.