Today's update. I would still give this Team a thumbs up for their level of service. Today's food order, though, fell short. On my Bacon, Egg and Cheese... the Bacon is burnt. Too far to go back. Still, I choose this location as to the location near me because of thier normal level of service.
If I
This is my favorite location because the staff is very friendly and they provide a great customer experience. Also, I order a specific iced coffee and I have not been let down whenever I order. Great location and will continue. Oh, Miss Sue is Awesome also she is there in the early morning hours.
A customer at this location may assert the speed of service is slow. However, these customers are not taking into consideration the essence of Jimmy John's speed which has created a predisposition for the customer to expect the same expedience from Dunkin Donuts. So upon this premise, it is apparent
UPDATE: They have changed management and service is much better and staff are all friendly and helpful.
2 YEARS AGO: DO NOT GO HERE if you expect decent customer service. I ordered a curbside pickup and when I pulled up, there was no space available in the 2 designated spaces for pickup order so I
Overall pretty decent service. I was the only customer in the store around 12pm with two employees who were friendly but slow. The inside of the store is very clean and has a sanitation rating of 98.
The only reason this didn't get a 5 star is because I had to ask for my receipt. It should be a no brainer to give a PAYING CUSTOMER A RECEIPT. The sandwich was delicious but pricey.
They were so nice ! And my drink was well made.
I am from beantown where there is a dd on every corner serving great coffee and food. I have been to every dad in Charlotte. This is the absolute best store with great staff, food and coffee. The others are mediocre at best. I have to travel 15 more minutes to get here but it’s worth it. Thanks.
Very friendly service. Great breakfast!
Great customer service and teamwork wad seen. They had items I like here that weren't at other locations.
Would have been 5 star but they make up my drink from time to time even tho I order the same drink everytime
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