Dunkin' Donuts
16131 Lancaster Hwy, 28277 - Charlotte
Recommended by Sluurpy:
2021
#1445 of 1735 restaurants in Charlotte
Updated on
€€€
American
Cafe
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
56/100
Data Completeness
61/100
Verified Dish
Add Missing Dish
🌳
Outdoor seating
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
👥
Good for groups
📊 Popular Times
Not busy
Moderate
Very busy
📷 Photos (11+)
+3
more photos
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Photo 1 / 11
100%
Google Reviews
356
Google reviews
Service is the best and Adam is so kind and knows how to make people laugh. What a guy
Google
Disregard the review from Victor, it was made by a group of obnoxious boys who ordered ice cream the same time as us. None of what they said was true and the staff handled the situation perfectly. The ice cream was good and the waffles were clearly just baked. I would highly recommend this location
Google
Love this location, staff it's nice and get your order pretty quick. Very clean facility as well. Overall a great DD location.
Google
I come to this location almost every day. During the day Noah, Lisa and Vera are so friendly and quick with the orders! If I go in the evenings I get a immediate help. Adam, MJ, Aaron and Bryson make me smile with their kindness. At this spot they are all kind and make my coffee exactly the way I like it; which is complicated. Lol I will go out of my way to this store now!
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Google
Great place, under new management and staff is way better and attentive, great comeback for this location not to mention how much cleaner it is!!!
Google
Love this location. Bella is amazing. Emily and Adam are always helpful. The store manager is rude to her customers and acts like she doesn’t want to be there. Love coming to this location
Google
Today is mothers day and of course I thought I would treat my wife and kids to Dunkin this morning. To my surprise the whole world was in line at the same Dunkin . There was a long line with only two women behind the counter. But to my surprise these two women still had smiles on their faces taking orders and basically making it happen until a young man joined them and straight away started working. Great work ethics guys . People like you are why they world still works. Thank you for your good work.
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Google
Friendly staff will make your day happier ! Thanks for my Good morning!
Google
Great Customer service! I've been going here many times and I notice the crews are easy to talked to. When they make mistakes they don't think twice to correct it. They even offer extra accommodation when they run out of things. Just like other stores out there, they make mistakes and have long waits but what differentiate this store to others is probably how they try to correct those mistakes to satisfy each customer. Overall great vibes and a lot of smiles. Great customer service goes a long way for me. So great job!
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Google
Great Customer service! I've been going here many times and I notice the crews are easy to talked to. When they make mistakes they don't think twice to correct it. They even offer extra accommodation when they run out of things. Just like other stores out there, they make mistakes and have long waits but what differentiate this store to others is probably how they try to correct those mistakes to satisfy each customer. Overall great vibes and a lot of smiles. Great customer service goes a long way for me. So great job!
Read more
Google
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