Panera Bread
9309 Center Lake Dr, 28216-0772 - Charlotte
Recommended by Sluurpy:
2025
2024
2021
#1201 of 1734 restaurants in Charlotte
Updated on
€€
Soups
Cafe
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
62/100
Data Completeness
67/100
Verified Dish
Add Missing Dish
🌳
Outdoor seating
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
🛋️
Cozy
👥
Good for groups
👍 Recommended by 2 people
Including
📊 Popular Times
Not busy
Moderate
Very busy
📷 Photos (11+)
+3
more photos
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Photo 1 / 11
100%
Google Reviews
1,218
Google reviews
Dropped by here for a quick bite. I was greeted by a very perky, smiling young lady at the counter who quickly took my order. She informed me after that breakfast ended 30 minutes earlier and if I would like something else? I told her anything else she picked is fine as long as it's not spicy, since I had not eaten as yet.
I got the wrong bread but the sandwich was good.
Place smelled weird. As if it could use some airing out. Place was clean.
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Google
I have only been picking up from this location, so I can't speak about the current dine-in experience, though I don't remember having any bad experience when I used to dine in. The quality and taste of food are excellent, and the service has been meeting my expectations consistently. Kudos to the team and the hard work they are putting in to provide the service!
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Google
Excellent customer service even though I showed up 15 min to closing and my order was at another location. The issue got quickly resolved by the manager.
Move over Chic fil a. There's a restaurant chain that is on another level of customer experience.
Thanks Panera and the staff working at Northlake!!
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Google
way better than the J W Clay location with the closed dining room🥴was my first time here and the employees were nice, place was clean. and best of all!! didn’t have to pick up in the drive through lol.
Google
Good food, right? Poor customer service every time. I tip because I feel like I should but I'm disappointed every time by the customer service so I'm not sure about why I'm tipping. My food was stolen once before and the server admitted to it. So why am I tipping? Glutton for punishment...
Google
Best Panera Hands Down‼️ Its always clean, the staff is so nice, and it’s plenty of spaces for ppl to work. Not to mention the manager, (I suspect he’s the GM) stays on top of everything. If you want the best Panera experience come here‼️ Food, Service, & Accuracy✨
Google
I am Thoroughly Pleased with this location's Service, Atmosphere and it's AMAZING Employees. I come regularly since joining the Unlimited Sip Club. I tend to work an abundance of 11 hr. shifts on my job and I swear by the Charged Lemonades (Ya'll stole me from StarBucks 😁). It's the equivalence of (2) cups of coffee and a nice change for a cold drink. It helps me power through my (6) day week. I was trying to take advantage of the Bakers Dozen deal on Tuesday at another location and the mgr. said that they were sold out and it was only 3 p.m. I was miffed, so I called across town to my favorite location and Josh (Mgr.) went above and beyond to take care of me. He took care of my needs over the phone and it was bagged and ready upon my arrival. They have a young and pleasant staff who makes you feel welcome. Keep up the Good Work, I Appreciate you 🤗🎉🌞
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Google
Quick efficient service. Great staff and delicious food! The self service options are wonderful for when it's busy and you're in a rush. This location is clean and well kept.
Google
I had came in with my sister in law for lunch and we had gone to the mobile register where you can customize your order. Once I had finished customizing my salad I had waited by the pick up line to get my order. However the pickup time was usually slow I do however wanted to give a shout out to the employee that was working at the pickup area she was extremely kind. I had gotten my salad that I ordered and I told the employee that there was an error and I choose the Fuji apple salad without the onions. She then politely told me they they would make another for me, once I received the next salad it was incorrect again with things I didn't want since I had the option to customize my salad at the mobile register. I just wanted to share to be mindful of this also for allergy reasons. To the kind employee working the pick up area she did a wonderful job. Even when my order the first time was not correct she was extremely polite, and there was a gentleman behind me that his was wrong as well. Even though this wasn't the experience I was hoping for, the staff has been very polite.
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Google
We was amazing how Anna has been resolved my problem when I got my order no complete, high quality service and she is working hard all the time as your own business, I hopefully she will have success in her career in this chain.
Google
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