I'm a sushi lover but had never had a poke bowl before stopping into this Pokeatery location. I'm so glad I did! The location is clean, inviting and well-lit. The staff was friendly and helpful. But the food... by far the best part! There were many protein and vegetable options to choose from and my bowl was put together right before my eyes.
If you like spicy options, go for what I had: the Volcano Crunch. The fish was very fresh and the ingredients in my bowl all worked together very nicely. A flavor blast! I had the pineapple dole whip for dessert, which I highly recommend as well. I'll definitely be back to Pokeatery soon.
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I love poke so I definitely wanted to try this place when it opened. When we saw their grand opening deals we decided it was a good time to try it.
We got there about 30 minutes before they opened and made it within the first 100 that got a free poke bowl. It was a long wait, but they were moving through the line quickly.
The have some of the best variety of toppings compared to the other poke places in Charlotte which I loved. I got a citrus kale base which was really good. 4 proteins seems like a lot, but their scoops are very small, so I do feel like you don't get a ton there.
It's Chipotle style build your own bowl with suggested bowls like most other poke places. They also have Dole whip for free if you check in on Yelp. They let us upgrade them to floats. They were good for a few sips, but way too sweet. I think it would have been better if it weren't dairy free so that it wouldn't be pure sugar. They also have pokado toast which sounded good but we didn't try.
Everyone working there was very friendly and there were fun free giveaways for the grand opening.
We both really enjoyed our poke bowls. I would definitely come back again, especially over the other food choices in the epicenter.
Not local to the area, was craving for a good poke bowl. At first was hard to locate the place (second floor) but finally got there minutes before closing. What a surprise, great poke, the salmon, tuna and other ingredients were so fresh and tasty. Both cashiers were so nice and welcoming even though it was right at closing time.
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I would like to start off by saying that the food here is awesome. Not many places around Charlotte compare to the variety you can get here. So these comments are not to warn but in hopes that management will hear and potentially make some changes. Firstly, the staff is very friendly and helpful but they could use some training on their own menu. I tend to order meals on the menu with zero alterations and that seems to confuse more than anything else. I've had to remind them of ingredients in the dish multiple times when the ingredients are listed on the wall right above them. It really comes down to quality control, someone should check that it has everything needed before handing off to the cashier. Speaking of quality control, please quit serving under cooked or inedible edamame. My picture below has happened 3 out of my last 5 visits with majority of the edamame. Nobody wants to chew on hard soy beans. As you can see the one on the left is properly cooked. The 3 on the right...leave something to be desired. Think I'll be getting the volcano crunch without the edamame going forward.
Edit: review stars upped due to positive response and handling from management
Dinner at Pokeatery was great! The big variety of fish and sides to choose from, the friendliness of the staff and the general cleanliness of the place made this a place to go back to and not for lunch only. Ah, and defiantly try the dole whip – refreshing!
Generous portion size. I wish there was a smaller size and I wish they would mix the toppings in with the protein and sauce. Dole whip is great!
I ordered through postmates, so I cannot speak on the actual location.
The food was delicious. Everything was fresh and what had seasoning was seasoned well. There was a great selection of bowls, but I made my own, and there was a great variety to choose from.
The servings of each item, including protein, was very generous. I will definitely up go back.
Loved the place and was so pleasantly surprised! I can’t eat seafood but my boyfriend still dragged me to try the food. Turns out I had no problem finding food to eat here and it was still delicious even without the fish. I had the vegan bowl with fried tofu. The staff was very friendly and willing to help me find toppings I liked. My favorite part was the dole whip (pineapple and strawberry ice cream)
The food was excellent and prices are good. Love the large variety of ingredients to choose from as well as the variety of drinks (alcoholic and non-alcoholic). The food is very fresh and delicious. You definitely get a lot of food for the money, even the kids size. The staff is super friendly and helpful, especially the manager/owner. The dining area and bathrooms were very clean. My new favorite spot for poke!
Fresh food, clean environment, casual atmosphere! Absolutely love how customizable everything is. I thought I didn’t like poke based on the one restaurant in my college town, but that completely changed with Pokeatery. Highly recommend! They even have grilled chicken if you’re not into sushi :)
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