The older gentleman was wonderful! Definitely some newbies on staff, so slower than usual (everyone's new at some point, though). The place could use a deep cleaning (what restaurant couldn't) and some updates, but clearly, the staff tries. Bathrooms were very clean. The location felt safe, and many families were there. Food was actually hot, unlike too many other locations.
The service was great and the atmosphere was as well! But the food just wasn't all that good.
Couldn’t asked for better catering service. Jennifer was awesome and worked with our tight schedule to make our work lunch seamless. We will definitely be coming back.
Portions are huge and taste is great as well. They do offer chips and salsa along with every order, so that's an added bonus. Service is great and they help customize order per our preference. However, the day we visited they did not had the creamy salsa in stock. Added bonus of Moe's Vs other Mexican chains is that they offer Tofu as protein substitute
Catching up on reviews. I stopped by on Sunday, 09-18-22, after leaving Festival In The Park. It appeared that many others did the same as the restaurant was fairly business. There was a line, but it was moving. I'm sure the chips I saw on the ground probably had fallen in the hustle and bustle of preparing orders. I just ordered a drink, but the young lady I ordered for did enjoy her burrito (unpictured).
We moved here recently and were happy to find a Moe’s conveniently located to us. Special shout out to Juhwan and Erika, who go out of their way to make sure our orders are exactly as we requested and we leave satisfied. They are so friendly and professional. They make the quick stop for a healthy and tasty meal all that much better! :)
5 stars strictly for Erica. Her customer service was beyond exceptional. She was helpful, compassionate, patient, and positive. Appreciate her attitude and customer service. She deserves recognition and a bonus!
Love this Moe’s location. You can tell they are understaffed at times, but the entire staff here continues to bust their butts and provide exceptional service. The manager Carlos is also one of the nicest people in the world. This will continue to be my #1 Moe’s location.
Portions are getting smaller, the salsa cups are too small. The variety of toppings are better than chipotle and they give chips which is better. They won't let you split chicken and steak
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What a great lunch! This was our first time eating at this location. My entire family has been Moeless for the past couple years since the Indian Trail location closed and that was usually bad which was probably why they closed. This location was amazing! We stopped in for lunch after a softball game and I was impressed as soon as we walked in the door. Everyone was friendly and engaging. The entire staff worked as a team and they made the ordering process enjoyable. This was a departure from all the other "made-to-order" places that often feel more like you're being corralled than ordering lunch. I really can't say enough about how friendly everyone was. There were plenty of clean tables available and the Coke Infinity machine was clean, stocked with ice, and had all flavors available. The food was amazing, so much better than I remembered from any other Moe's. Hot stuff was hot. Cold stuff was cold. Everything tasted fresh and was prepared perfectly. I'm so glad we stopped in for lunch and I will definitely return anytime we're in the area.
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