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Google Reviews (8)
There was an employee lounging (I mean in an almost fully horizontal position) on the stools at the entrance. I have no problems with employees getting their well deserved breaks, but there should be some level of pride in the company they represent while wearing the uniform. As we "dined" two other employees joined this young woman on break time. At least by that time, she was upright.
The chicken on my sandwich was mealy. The bun, lettuce and tomato were very good. My husband said his Baconator tasted "off", though I don't know exactly what that means.
The soda options were limited, which is sad when they're being offered from one of those fancy choose your flavor machines.
It was impossible to find a clean table. We chose the table closest to clean that we could find and still made darn sure that our food never touched that surface. The table next to ours was smeared (I mean modern art work smeared) with ketchup and/or Frosty. Two tables away on the other side of us there were dozens of napkins spread in an extraordinary disarray.
I noted earlier that there were three employees taking their break by the time we left the restaurant. I mention it again because I think that maybe, just maybe, if breaks had been scheduled so they didn't overlap patrons dining in would not have to endure the constant alarms going off in the kitchen. There was a silent period that lasted long enough for me to note it and comment about it to my husband. Immediately after I commented the alarms started again. There was always at least one, sometimes three, going off. All of them with different annoying tones, bells, or whistles.
In summary, we were tired and very hungry so we ate. Would we recommend that restaurant? Absolutely Not! If I could give it negative stars, I would do so.
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Google
It was a Sunday at a downtown restaurant, so I imagine it was slow, but man, the food was bordering on returnable. They were out of several items, but they were getting a truck delivery while I was there. Asked for regular nuggets and got spicy instead, but the chicken sandwich was decent enough. The fries didn't get finished... Moral of the story? Coulda been worse...
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Google
This is probably one of the slowest Wendy's I have ever encountered. Very close to my place of business so I frequent fairly often. I would not recommend to anyone that was looking to get in and out quickly even through drive-thru at times. I have waited almost 20 minutes at times for orders on the inside with few customers inside the restaurant. Very poorv greeting of customers within a reasonably timely manner. Have stood for several minutes between customer-customer ordering mid-peak hours. Just waiting to get my order taken after the previous person directly in front of me had theirs taken.
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Google
Spicy chicken sandwich was good. Fries were okay. Staff was nice.
No ketchup was available in either of two dispensers. There was standing water on the floor in front of the area where you get napkins, drinks, ketchup, etc. Generally seemed dirty.
Google
Placed order online and paid for it as well. A quick trip Wendy's. RIGHT!!!!! Already waiting 5min for my pickup order. Had to cook the chicken. REALLY!!!!!!!! Did not even have my order started. Still waiting 8min now.
Still waiting. It's starting to getting a bit ridiculous!!!!! 12min now. WOW
Soon as I turned my engine off to walk in, I FINALLY GOT MY order.
Definitely not worth the headache
Looks like Kids meal
Some advice Wendy's stick with lunches
.
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Google
Stood there for 15 min before I got waited on because your cashier was outside smoking, the fries was cold, you could hear the workers cussing up front, the cashier was rude, didn't wash his hands when he came bk in from smokening, the manager was talking, cussing, making sandwiches he was not very friendly, trash cans were just setting out in the lobby no trash bags in them. There was no reason for the cussing on the front line for all the customers to hear. SAD, lazy, workers.. do better Wendy's thanks
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Google
There are some questionable managers at this store, but the food is decent and maybe one day it'll feel a bit better atmospheric wise.
Google
Lol, Avoid the one in west side and just come here! This Wendy's is best in a four mile radius. This place is yet to mess up my food. My other choice is kanawha City! They are just as good. Followed by South Charleston.
Google
📊 Compare with Other Restaurants
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|---|---|---|---|---|
| Halls Chophouse | 93% | 4.8/5 | 5.0/5 | 26,216 |
| Grill 225 | 90% | 4.5/5 | 4.5/5 | 3,174 |
| Charleston Grill | 85% | 4.8/5 | 4.5/5 | 7,257 |
| Revival | 90% | 4.3/5 | 4.5/5 | 3,605 |
| Peninsula Grill | 85% | 4.6/5 | 4.5/5 | 11,894 |
| Swig & Swine | 83% | 4.7/5 | 4.5/5 | 5,834 |
