Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
54/100
Data Completeness
67/100
Verified Dish
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Contact Information
📞
Phone:
+1 919-929-8516
🌐 Website:
https://www.hardees.com/?utm_source=Yext&utm_medium=Visit%20Website&utm_campaign=Homepage
📍
Address:
1800 Chapel Hill-Durham, Chapel Hill
📷 Photos (11+)
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100%
Google Reviews
529
Google reviews
Wow, the people working at this location are just awesome! We went to place our order for their chicken strips (the best chicken strip out there, always juicy and tender with a crispy crust outside) and a few burgers. We needed to run a few errands while the chicken strip were being cooked. The employees there made sure that all our food was timed correctly to be done in time for us to pick it up and it was hot. They were all so polite and kind, makes you feel going to a place like this. Sometimes fast food places can be hit or miss, but the food was great and the service was awesome!! Keep up the great work, you deserve a raise!! Thank you!!
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Google
This place is all over the map with customer service. One day there will be a very pleasant person working the drive through. (Because the dining room is never open) Then a day like today, the person working the drive through apparently could careless about customers. I could see he was making the incorrect drink, so I let him know it should be Diet not regular. He informed me 3 times, NO you ordered Dr Pepper. Forced the drink towards me. Grabbed my credit card from my hand, forced my bag of food and card back at me. He turned to walk away and I state please work on your customer service some. He came through the window and stated he didn’t need to work on anything.
Hardee’s please do better training staff. He may have been having a bad day, but that isn’t something paying customers should deal with.
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Google
I've been somewhat disappointed with Hardee's the last few visits. Not the same quality in how the burger is put together and the amount of lettuce etc put on the burger seems to have decreased. My last 3 visits, the fries have been lame.
Google
Drive thru person was short, uncommunicative, unwelcoming.
Tried to hand me my drink AND my debit card back at the same time with one hand and I barely was able to grab them at the same time.
Onion rings were overcooked. Fries were cold.
Chicken tenders (I used to love Hardees chicken tenders) were TINY, dry, overcooked, stringy, and terrible.
Never going here again.
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Google
Shows location as open so I sent in a mobile order it was accepted then showed it was being made but when I arrived the location was closed with no signs as to why. I have called customer service number on the drive through window because the order shows it has already charged me but I haven’t been contacted. Please contact me so we can get this issue resolved.
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Google
Presentation Is Everything!!! Sandwich Was Rushed As You Can Tell And Most Importantly There Was Hardly No Prime Rib On The Sandwich At All But One Side... I Don't Have Time To Come Back To Redo A Order... Please Speak To Your Team On Presentation.... This Was Horribly Made... Prime Rib Doesn't EVEN GO ON THE BOTTOM EITHER..... PLEASE DO BETTER....Chicken We Got Was Great.....
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Google
The cashier did not get my order right after telling them three times and the staff was rude. I get that this location needs more employees but that does not justify being rude to paying customers.
Google
Get off Doordash if you're going to be canceling orders. Wendy's/McDonald's it is from this point on and others should followsuit
Google
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