The Local

We happened to go on a Wednesday night when the pizzas are BOGO 50% off. Good deal. Most large were $17.95-19.95. I had the chicken bacon ranch and it was good. I wish the toppings went further to the edge as the crust was quite large. Other pizzas I tried were good. The staff was friendly, you order at the counter and they bring to you. No servers. They had trivia on this night as well.

An update to a previous review: This business will reach out and show concern should there ever be an issue, Glenn is a good guy as manager and wants his customers to enjoy their experience at the Local. That being said, it is a comfortable and classy small town environment with a lot of regional microbrew choices. Pizza, pasta bakes, pan sticks, all are good choices off the menu. Sarah is a great server/bartender and is top notch at being a main friendly face at the Local.

**UPDATE** The manager reached out to me via email to explain that there was a mishap with their online orders and apologized that they were not able to contact us in time to let us know they weren’t able to fulfill our order. They also emailed me a gift card. I came back this time in person to dine in. I received great service and the pizza was also very good. The even allowed our vegan family members to bring in their own vegan cheese to use on the pizza! I will be back again! Horrible experience. Ordered online, received confirmation of my order. I drove 20 mins to pick up the pizza only to get there for them to tell me that they currently don’t have any pizza. A normal restaurant would have called to say they are unable to fulfill the order instead they chose to wait until we arrived to let us know they couldn’t provide us with what we ordered. Advice- take items off the menu and online ordering if they aren’t available or at least have the decency to contact customers to let them know you are unable to provide what is listed on the menu.

This was our first time and we had it delivered. Oh my gosh it was awesome! Everything cooked very well and you could tell it was hand made and with fresh ingredients. Delivery gal was very nice as well. Only thing I didn’t like was the tracking but hey technology at its finest. Can’t wait to try something new next time 😁

Food is excellent but experience could be better. You order everything at the counter and pick up your drinks when they're ready. Food is delivered. Servers are friendly but service is very slow - every time. Atmosphere leaves much to be desired. Rooms are stuffy and quite dark, tables and chairs are old and tired - and frequently sticky - and you can get trapped in one of the stalls in the women's restroom, a stall with floor to ceiling walls and door. The food keeps us coming back.

**edit** The establishment reached out to me and made things right. Customer service is 5 star. I really appreciate the manager, Glenn, for that. I just really want to give the place a 5 star. I really do. The atmosphere is great and the staff is always friendly, but everytime I get a pizza, it's burnt. I'm not a regular customer so it's not like it's all the time. I see pictures of wonderfully cooked pizza on facebook all the time, but every time I have ordered (three times in a row) the pizza is burnt on the crust and underneath. It's hard to chew and tastes burnt in places. I must be unlucky.