Graeter's Ice Cream

Its ice cream but it's so much more. I can't say that Graeter's will cure you of illness or solve work hunger but it will allow you to enjoy a few minutes of peace and serenity eating some very tasty and creamy scoop ice cream. And if you get the larger sizes you get to remain in heaven longer. Don't believe me? Prove me wrong. #graeterschallenge....try not to smile when you taste it.

Wait more than 10 minutes for cashier to show up!!!! Why …. Because he was talking with some guys and end of line!!!?? And when other crew member ask him for cashier, he didn’t care and at end of his conversation he made an ice cream for them and then come back for people who were in the line and waiting for him…. Just many teenagers without supervisor….

Always great ice cream but for $3.75 I'd expect a bigger scoop on my sugar cone. When it happened the first time I figured it was just the employee being extra frugal but I went back a week later and from a different employee I got an exact replica scoop; it almost fell IN the cone and it wasn't shoved down either. This isn't the first time this has happened over the years but it was a close enough time span that I felt a review was necessary. The cone was simply overpriced for the size of the dip. As a former retail business owner (38+ successful years) I learned a few things; some the hard way. This is my observation. Under price an over dipped cone and you'll run out of parking spaces and have long lines. It sounds ideal until the "long line" complaints start rolling in. Over price an over dipped cone and people may feel over charged but they won't complain because at least they will be dip satisfied. However, over price a small dipped cone and you'll lose customers. Case in point, how many people do you know who complain about getting too much food at a restaurant? None; it's only when you get too little food or poor food quality for your money that the complaints roll in. You may feel a few "overpriced" reviews don't merit much consideration but these same reviewers will tell 10 other people their experience. So my unsolicited advice is to find a happy medium.