Sonic Drive-in

My orders are generally pretty simple, but despite coming here fairly regularly I've never had a problem with my order being messed up (which is honestly surprising!) Food quality isn't the best, but it's acceptable, and given that this is a sonic that's the best I can ask for. I always use the stalls and I've never had an issue with the staff. All in all, pretty good for a sonic I'd say.

We went there to get a treat (e.g., drinks, milkshakes, and the like) after picking up kids from sports practice. Of course, they are ravenous and want food. The treats were delicious, and the small sizes are great for a taste instead of a craving to be full. It is really nice to be able to order from the app, get the discount, and pay. The food was consumed quickly, which meant it was either good or they were really hungry, or more likely both.

Was over charged for 2 blts, 2 small tots & 2 med. Cokes. So After looking at my reciept was also charged for extra bacon, DIDNT ASK FOR EXTRA BACON! When the cashier read my order back too me she didnt mention extra bacon being on my ticket. In the picture you can see how burnt the bacon is not even able to chew it! 2 blts that are unedible that i was over charged for Im not satisfied at all with the quality of my order or the customer service that was representened with us at this time thats why I give 1 star!

Attitude of drive through staff was very poor. Once they got my credit card they closed the window with no see through. When I knocked and ask to see them handle my credit card I was told they are having problems. Staff said they had to take card to other machine and asked me rudely if I wanted to come in and watch them. I said no just go ahead and run it. She closed window forcefully and closed window. When I got the order I noticed they gave me french fries instead of onion rings. She asked me what was on receipt I received with food and of course it was french fries .. she made no offer to fix it. Then she had the gall to ask me if I wanted the credit card receipt .. she had to go get it! I understand lunch time rush and feeling of being insulted over being accused of not handling the credit card at the beginning ... but hey I am the customer and I did not raise my voice or make direct accusations. Wish they had not closed the Bentonville Sonic on Walton Blvd.

Don’t order a crispy chicken wrap. You’ll get a popcorn wrap. Also the lady taking the order was rude didn’t let me finish. Hung up on me. So I hit the button to finish. Also she couldn’t count change back. Had to use her phone. It’s really said cause the change is on the bottom of the receipt. I worked at a sonic in Joplin oh hell no could we treat people like this. My mozzarella sticks are cold. It’s like they are to lazy to cook fresh food. Would not recommend this place

Check your order before you leave! They get it wrong, way more than they get it right. I've had both missing food and wrong orders in the same order multiple times. On one occasion, I had to send a burger back 3 times before they got it right (asked for a burger with 2 specific toppings only), even after them explicitly repeating back to me what it should have been. 2 stars because the food is on par with most other Sonic restaurants.

Its crazy how. Dashers are so cool. Yet you have to add extra to their job and ask they for condiments like ranch etc, 6 out of 10 times ive ordered i dont dont get em. I just literally heard my dasher ask them for extra politely and they still dont add it. When you call they pick up 5 outa 5 times at night bc they know doordash has them as unavailable but they are open till 10 or 11 due screwed up dash time zones. Its not cool. Its honestly a pleasure calling paying the tip if more could be be payed it would deff be. If extra or diff condiments cost more just charge or say we cant do it. Cant have a comfortable meal without the stuff to complete your order specially when it available.