Texas Roadhouse

Had to change my review on Texas Roadhouse. My wife and I went on a date here, as we do when we get the chance to. The experience we had was nothing short of terrible. It was not the servers fault, but the food, cleanliness was terrible. We asked for a blooming onion as an appetizer and ordered a few burgers ( which was like chewing on leather, toughest burgers I ever ate). Food came but no blooming onion. We asked about it and got told "I was not made aware we are all out of them". That was ok, but then the servers sit next to us and start getting silverware wrapped up for guests. What I saw was disgusting, they were pulling food and trash out from the bins and still were wrapping the silverware up in the napkins. This by far was worse then eating at Red Robin which your guaranteed to have terrible service. Highly Disappointed in Texas Road House and am not sure if I will return. Pictures are worth a thousand words. Check the burgers, cheese didn't even melt!

OH MAN!!! I cannot tell you how happy I was to sit down in the A/C and start in on a GREAT meal! I went in about 8pm on a Tuesday. There were several people enjoying their meals when I arrived. I was pleasantly greeted and seated in a few minutes. My server was very prompt and courteous. She had my drinks and salad out soon after I had ordered. Then she brought out an awesome 8oz sirloin steak 🥩! WOW! It was cooked exactly 💯 like I had asked. It tasted SO good! My drink was never empty. It wasn't too noisy for me either (which I can be picky at times). The meal price was very reasonable. I can't encourage you enough to go have a great sit down meal at Texas Roadhouse. You won't be disappointed. You absolutely have to go!

Just returned home from one of the saddest restaurant experiences we have had in many years. We chose to sit at the bar as there were just the two of us. There were three young gals working the bar, all their first names begin with K. No smiles, very little engagement, not sure about how they have been trained to pour beer because I have been a bartender for over 10 years and I would have been fired for the amount of beer they put down the drain in foam! We ordered steak and salmon. The steak was ordered as well done not burned. The salmon was ordered with vegetables. The steak came very bloody with soggy looking day old fries, and the vegetables were broccoli with carrots. The carrots were likely just defrosted and placed in a bowl, so hard I couldn't get a fork in them. The steak was sent back and returned to us as a black mass with burn flakes brushed off with a fork. When this was brought to the woman's attention (I think she was a manager but it is hard to know since she didn't offer an apology or her name/position at the restaurant.) she said, "Oh, don't you want it then?" Really what business management training provides that as a way to keep customers? When one of the bartenders took my glass for a refill of iced tea she had a glass from another customer in her hand. She proceeded to fill my tea glass while it was touching the side of the other woman's glass. Followed this with filling the other woman's glass of something. Why would I want to drink any more tea? I don't know the woman and I really don't want to drink her germs also. Again, what training do these people get? In the past we have visited this Texas Roadhouse multiple times in a month. The last time we were there we saw the manager who is a very helpful gentleman who circulates and interacts with customers. Where was this woman tonight?? We will not be returning nor will we offer any good recommendations to our family and friends. This was so far from acceptable. Yes, they took the cost of the steak off our bill, but the bartender said "oh" when she asked me if I wanted the vegetables as she was clearing our plates. The number of restaurants having challenges hiring people is a struggle I am aware of, but the customer service is the breaking point. We totally understand if service takes a bit longer but when the workers blatantly disregard your concerns and food issues, why would we return? Good luck to them. :(

Was really good. The waitress was really nice and it was her second day on the job. We did not know that until after we left her about a $95.00 tip. She could not believe it and said it would really help her and then told us it was her 2nd day on the job. She had a nice smile and was eager to please. Great job!! We felt her appreciation! She deserved it!

Meet my husband here after work for a quick week night bite. He had another meeting to run to. We ordered salads, they came quickly, were giant and delicious! Our waitress was super friendly and attentive and even chased us down when we left our credit card at the table on our way out. We were surprised at how busy they were on a weeknight at 5pm! If you're going with a group I'd recommend a reservation!