Burger King

The manager at this restaurant deserves a huge raise. I’ve never left a place feeling so happy and radiant. Bod bless the staff and manager at this location. I really hope this review gets sent to Burger King’s corporation. The manager here should be acknowledged for the amazing experience and aura that she spreads to others. I will never forget her genuine kindness towards me today.

The lady working at the drive-through window has the absolute worst customer service skills in the world. She is extremely rude and hates her job. It's clear they're understaffed because they're all friends and probably refuse to hire other people. How great would it be to only work with your friends and close whenever you want?

This place is always under staffed and under trained. You never know if it will even be open. Today I had a 30 minute wait the drive up (wanted to leave the drive up line but no room) and the order was wrong when I finally got to the checkout. I could have gone to a real restaurant and been served faster.

I came through the drive thru yesterday 4/19/22 , there were no cars in front of me or behind me, she says how may I help you, I said hold on one second please, very nicely and get back in the rudest tone ever "I need you too know exactly what you want too order when you pull up I don't have time for this." I just left. That is absolutely unprofessional and just plain terrible customer service, I hadn't even been at the screen for 3 seconds before she rudely said that back. So whoever was working drive through Tuesday around 515ish should probably find a different job treating customers like that. -Alexis Toll

I usually don't like to review these type of places. I have nothing against them, I eat at Mickey D's and bk relatively often. It just seems like a waste of time because they are mostly all so similar. In this case I would make an exception. The cedar falls bk is clean. That is the good part of this review. It is located in a corner that is not easy to access. We had to wait for service even though there was nobody in Lina and no one at drive through. After a few minutes the cashier got behind the register and just looked at us. I said hi, but he said nothing. This is not really a big deal but usually I am expecting a hello or can- i-take-your-order. Anyways we waited for our food at the table. 8 minutes for our food. Not totally unreasonable. But we could not hear the employee call our number. Remember that the restaurant is empty. Why didn't they just bring us our food? The whole experience was weird.

This Burger King is abysmal, which is sad because I really do love burger kings food. However, every single time I come here I get yelled at by the employees. Not just treated rudely, but actually shouted at, for just trying to order something in the drive thru. Just absolutely horrendous attitudes from the employees there every time. They also forget food often, and if you try to go back and get it they yell at you. Not worth it.