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Google reviews
This is the most moronic store I’ve been to in a while. I walked in, got to see the donuts, was standing at the counter…and then told they’re closed for walk in customers……I have to get back in my truck and drive around into the tiny little drive through built for golf carts. Yeah, I’ll go to Burger King.
Edit: And that’s exactly what I did. Mmmmmm BURGER KING!!
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If I could give this location ZERO stars I would.
Does not matter what time of day or day of the week the past THREE MONTHS I have to sit and wait 20 minutes at the drive through window for a SINGLE cup of coffee. After having waited 10 minutes to get to the window.
With NO customers inside the store.
I don't even attempt to purchase food from this location. Too many times of being out of glazed donuts by 10am. No breakfast items by 9am. Glazed donut holes have NO glaze at all. Just dried up fried dough.
It's obvious the franchisee doesn't care about the business. Staff are awesome but the store is NOT worth the stop.
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Every Dunkin location, this one in particular, does what I find the most irritating….PLEASE STOP THROWING DONUTS IN A PAPER BAG AND ALL OF THE FROSTING COMES OFF AND SITS IN THE BOTTOM OF THE BAG!!! Even when it isn’t busy this happens to me! Why pay for donuts from you all and half of it is stuck to the bottom of the bag🙄😡 as long as this company has been around just design some sort of packaging to place them in without throwing it.
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The people in there won’t open the doors. They won’t put a sign on explaining this either. Then they’ll open the doors for some people and then act like they don’t speak to other people.
This is one of the worst Dunkin locations in Orlando.
Google
Had to change my review from 5 stars to 1 cause there's no 0! How are you only doing online orders and uber. So I can't order when I walk in that's ridiculous. So you want me to wait in your drive through that takes way to long I've timed 10 minutes to wait to get my order taken at the speaker for doughnuts lol. This foodie is not wasting time there ever again.
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I waited 20 minutes for a drink in the drive thru with only 2 cars in front of me. They don’t have the inside open at all and don’t advertise it on the app. I ordered online just to not wait so much and wanted to pick it up inside. The staff seems overworked and understaffed.
Google
Person working the drive thru seemed very rushed. Barely could finish ordering our coffees and donuts. Ordered a med hot vanilla macchiato with almond milk.... did not drink on the way home. Opened up my cup and its not even close to being filled up all the way. Really frustrating.
Google
First time at this particular Dunkin location about a month ago and was pleasantly surprised by the friendliness and attentiveness of the staff. I was greeted with a smile by Brianna, the young lady who took my order. Her attitude was welcoming and nice. Hope to find the same when I go back again.
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