Mcdonald's

Absolutely appalled, been in customer service myself for 9 years. As I was paying at the second window, I was absolutely in shock at how these employees were being talked to, I was uncomfortable enough I asked for a refund and am writing this review in your parking lot. To the gentleman in the suits, how do you stand around while your employees are being verbally abused? Not only will I never support this franchise, I will be going higher and higher with my complaint until it's not only heard, but remedied. Until next time.😉

Spent 25 minutes in the Casper Wyoming Boulevard locations drive through, no one took my order while close to 20 cars moved through the inside lane. Went to the window to place my order and politely let them know the outside lane was not working. Instead of taking my order and thanking me for letting me know about the issue, the attendant argued with me and told me my story could not possibly be true. Left and went to another chain to order my breakfast.

Manager on duty at 5PM on May 29th accused my wife and I of stealing drinks. We were just filling up our sodas after our meal that we paid to eat. When telling her we just paid for our meal and she was the one who delivered it to us… She got extremely aggressive towards me for her mistake. No one in the whole building had name tags and she would not give me her name either… wow… just a terrible and offensive situation.

If could give zero stars would. Drive thru staff were very rude! Our order was wrong and when we tried to get it corrected staff at both windows were not helpful at all. Instead of trying to get our order right, they kept blaming corporate and we left short on food. If something isn't available that's on the menu, they need to let you know and it should be blocked off on the menu board!

Order Uber eats from them was missing two of my items, two Mc.chickens called to ask they said I had to contact Ubers because they didn’t put them in the bag the bag wasn’t tampered with so I know they didn’t put them in the lady was very rude and said in a nasty way “ I know we put them in the bag” well if you did they would be in the bag never spending money to a*shole people again and making sure to tell people too