Tacos Mexico

Soooooo after receiving a $60 dollar order that was entirely wrong. Extremely salty to the point of burning our tongue’s. My wife called and Betty Lopez, the head waitress answered the phone. After explaining the situation to her she laughed at us on the phone and said “noone else has complained” and that she would have her boss call us back. The problem is, she never asked for our number. So we went down there 10 minutes before closing after never receiving a call. She immediately scowled at us and said “hold on”. The owner Alex came up to the front and after a very brief conversation he said no worries and offered our money back in full. So we were satisfied although irritated with the attitude of Betty. As soon as Alex walked back into the kitchen she said to me “ you guys are just looking for someone to blame” confused I responded to her just let us have our refund and we will be on our way. My wife asked her why she was so rude and that is when it all went down hill. After a shouting match in front of the other customers she stated that she would “F-ing cancel the refund”. The refund was initially in our bank but the next day disappeared. She indeed did cancel our refund AND added herself a $10 top on top of it. It took over a week of communication with the owner to be told “ a check is up front for you”. When we went to get the check we were met at a locked door by Betty again. She looked confused and stated “Alex is not here”. My wife said that there is a check for us up front. She retrieved and handed it off. My wife made the statement that she basically stole from us by adding herself a tip and canceling our refund. She immediately began calling her a b*tch and pointing at me stating “my husband is going to catch you in the streets and F me up”. I rolled my window up and we left. A truly ridiculous situation over food that was wrong and over salted. Betty is still the main waitress. Buckle up if you decide to go there for mediocre food!

The food is usually good, really great guac, like some other reviewers have pointed out, it can be over seasoned or too salty at times. The service is usually good, but again like other reviewers have pointed out I think they may have an employee, or a few, that have really bad attitudes at times and take it out on the customers, this is not always the case and most of the time the service is pretty good. They rarely answer the phone, I wish they would but most of the time when I call they don’t pick up so I just order from somewhere else. They pick up the phone less than 20% of the time. They do this (as mentioned in other review responses) because they claim to be a dine in restaurant firstly & primarily and don’t seem to be able to handle the to go volumes. So better luck for the people who can dine in I guess.

Before we could even get our coats off had waitress standing behind us asking what we wanted to drink. Ordered and 5 minutes later food was at table. Room temperature and there was only 4 other people in the restaurant 🙄. My husband likes green chili but me not so much I like to taste my food. Will be a long time before I agree to go back

First off, our drinks were wrong. We let that slide. Second, we were in there with only two other tables. Three tables came in and she took their orders first. We didn’t say anything. Then they bring my food out and 15 minutes later my friends. We still don’t say anything. BUT, then my friend is eating her burrito and starts to eat a TWIST TIE!!! That is in her burrito. And the waitress gets mad at us! WTH!