Chipotle Mexican Grill

Great location. Love that it is bigger inside than most Triangle Chipotles. Plently of places to sit with your crew. The inside was a bit dirty but it was a busy weekend. Just wish someone could stay on top of washing tables. Veggie bowl is now peiced at 7.70 so is the chicken bowl at 7.70 its 8.34 total with tax. The staff was SUPER friendly. The food was excellent and fresh.

This is my go-to Chipotle. They are fast, friendly and the food is decent quality. Only issue I've ever had is that the two times I ordered online for pick-up my order was incorrect. So now I always order in person. Update 5/26/22: I have tried online pick up order once again, and again the order was wrong. I did not order guac, cheese or lettuce on my bowl. I’m okay eating all these things so it’s not like in the past where I couldn’t eat it, but it’s disappointing I can’t order online and get my order online and ever get the correct order.

DISRESPECTFUL AND DISHONEST STAFF According to employees at this location, Chipotle has discontinued the sale of cilantro (despite the fact that their company website currently encourages customers to add it to any order). When questioned about why this is (since other locations still sell it), the manager on duty became increasingly disrespectful and insisted that they have never sold it. She then proceeded to inform my party that she has been working at this location for three years. I can say that it honestly may have been three years since I was last at this location, but I can assure you that you could add cilantro at that time. Regardless of whether cilantro can or cannot be added, the attitude used by the manager on duty was unacceptable. I have worked in customer service for 10 years and would never dream of speaking to a guest the way that she spoke to our party. I will not be doing business with Chipotle until they begin hiring more respectful employees. I suggest you don't either.

This is easily the most inept Chipotle around. They have missed my chips and queso 2 orders ago, placed fajita vegetables in a burrito bowl instead of double chicken last order, and this order? The app allows me to pay them money and then I get to the store to pick up the order and I was told that their computers have been having issues for 3 weeks and they cannot fulfill any orders and I have to call some garbage hotline to get a refund. I would give this location negative stars if I could. You can’t take money and not deliver a product in return. This location should be shut down or they should have a sign on their door that says “we are no longer interested in doing business.” What an absolute disgrace!

The nastiest chipotle i’ve ever been to!! i came in asked for a burrito bowl she put in too much rice for my liking so i asked for less rice she then goes to take the rice out WITH HER HANDS she had gloves on but still, she was still touching things with her gloves! then i asked could you use a spoon please she then goes “if you want me to” then after she put the meat in my bowl she says “if that’s the case you might not want to get the lettuce” i walked out i did not buy that food! the line was a mess!!! disgusting!!

I thought the behavior of the staff today was worth a review. Upon arrival the employee who was supposed to be on the line to make walk in orders was not there and the other 3 employees just called her name a few times and didnt step over to help myself or 2 other customers. When she finally came out and began making our orders, they learned their inspector had arrived and without a word to me, stopped in the middle of my order and left another 2 customers waiting to start going around and cleaning up for their inspection. It's pretty bad customer service to leave your customers and their food half-made to clean up for an inspection that they knew was coming.