Wendy's
1343 Kildaire Farm Rd, 27511 - Cary
Recommended by Sluurpy:
2021
#215 of 346 restaurants in Cary
Updated on
Fast Food
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
55/100
Data Completeness
61/100
Verified Dish
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📷 Photos (10+)
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Google Reviews
701
Google reviews
Horrible experience. I went thru the drive through. Food was not fresh at all, you can tell it's been sitting. Burgers were cool, no warmth what so ever. It was the same for the fries. The fries were also very greasy. Drinks tasted as if they were watered down! I have never had food this horrible from Wendy's or from any fast food restaurant for that matter.
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Google
The best customer service I’ve ever had at a fast food restaurant. The best worker was jay his service was super fast and friendly. He deserves a raise and a hug! Honestly no doubt best ive ever been taken care of! THANK YOU JAY!
Google
This location has terrible customer service, they did not bundle my order into a combo, they did not welcome me, they did not say thank you or anything like that. They also were condescending during the ordering process and they still got the order wrong. I asked for light ice in all of the drinks, I received cups I literally paid 2.99 for full of ice and barely any drink. I also received my burgers covered in stuff when I asked for just meat and cheese. They also failed to provide me with a receipt to call the location and provide details to them from. Terrible location.
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Google
It went alright, although the workers in this Wendy’s were not welcoming, gave out a vibe of a attitude, and honestly I pity them. As reading the reviews from others with their unpleasant experiences, they should improve their flaws and customer services next time, especially on the holidays.
Google
Today I ordered by the drive-thru, English is not my first language, I ordered 4 No12 and a taco sala. The ordering staff was impatient. When I arrive the order window, she rolled her eyes at me when I got to the window, then I gave her my credit card, she told me my card was not working, she had swiped it 4 times. In fact, I saw that she didn't do that. I said can you try again?Her colleague told her that she could use another machine to try.She swiped once again. I think she discriminated against me,because I didn’t speak English well.I was going to complain to her manager. But she told me that she was the manager. I am so shocked! Very bad experience! I never give bad review! But this time I was so angry! Worse experience ever! I like Wendy’s but the lady who served me today is so rude and I don’t want to see her again!
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Google
Manager on duty at this location copped an attitude with me (the customer) when I quite simply stated there was supposed to be an additional item on the order, a chocolate frosty, which he failed to add. A very unprofessional and irritating experience to say the least, and this manager runs a store and gets this easily upset over a mistake HE made? WOOOW, will not be returning and will not recommend this location to anyone.
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Google
The Young lady running drive thru around 8:30-8:45 was very rude, she was talking to someone else while taking my order, when I ask what she said thinking she was talking to me she yelled at me. I ignore that but then I repeated my sandwich she yelled at me again that she already got that. I know I know everywhere is short-handed but there's no excuse for rudeness I will not be going back to this Wendy's
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Google
I love food. Especially meat. Especially the cheeseburger I just had. It was hot & fresh & magical lol
Google
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