Cold Stone Creamery

Horrible employees Everytime we go there's always something attitude, gets the order wrong, after repeatedly telling her what flavor we want she asks again because she was socializing with other employee while taking our order. Who trains these ppl! Last but not least other employee was not using mask properly placed on ears but pulled down exposing nose and mouth while mixing ice cream!

This is probably one of the best Coldstone experiences I've had in a while . A young gentleman by the name of Brandon was helping me out and did a fantastic job! I tried one of the new promotional ice cream recipes called "dough for it" and it was definitely a great one. The place was very clean, well-kept and all of the tables were spotless. Considering how many other Cold Stone's I have gone to that is a pretty rare site. I will definitely be going back to this location and having another concoction very soon!

This place needs some TLC! The other restaurants next door to this store look so much cleaner and well-kept than this Coldstone location. I don't come here often, but often enough to know something is off here. There were dirty napkins on the floor, the windows and doors looked super grimy and foggy as well as the plexiglass surrounding the counter and area where the employees are, and the floors were dirty as well :/

i’ve been coming here since i was a kid and then this was also my first job in high school. it used to be run by a different owner, my crew and i all got along and would give customers the most for their buck. tonight my family was craving it so i go to get our usual two ice creams to share and there is a new manager. for as long as i have come here (and worked) we have never denied someone 2 flavors in a small cup and the new manager said it was new policy. so she suggested i get a larger cup and i tried to explain to her that i used to work here and she said “well you don’t anymore”. then on my larger ice cream i have always ordered fudge, caramel, and nuts and when ringing me up she charges all 3 “toppings”. never had i been charged for syrups!! i’m sure the teen workers there are just fine but if you are getting helped by the manager don’t waste your time :-(