Domino's Pizza

They forgot an order which is understandable since mistakes happen. When I called back and told them I would still like to receive my specialty chicken, they sent the order 20 minutes later which was completely hard and cold with the outside cheese burnt black. Not edible under any circumstances. I assume they forgot the order, threw the same order back in the oven and sent it out without checking. I really hope this incident happened by some thoughtless part-time employees who are just there to kill time and wasn’t supervised by management or a regular practice of this branch.

Noticed they weren't wearing gloves. Kinda gross. Gloves are so much better than hastily washed hands. Especially when understaffed and forced to do more than prepare food. I don't know how clean that phone is. He also had put us on hold when we called, and the only other employee was presumably STILL on the phone (with a manager or something, but chatting) when I walked in 15 minutes later. The overworked employee told me two minutes when neither pizza had even been started, and I waited another 10 (original estimated ready time) minutes later. I was bringing the food to very angry people, so I ran back in and asked for parmesan and more marinara just in case. They gave me a whole shaker of parmesan and three more marinara sauce cups. That was kind of cool. The pizza was obviously good. Would have got a drink but the Coca Cola lineup isn't my thing. Gloves, guys, and don't make the food prep guys answer the phone for you. It's an easy hold on pick up please hold press button if the long call you're already on is really that much more important than business.

I called to place an order. The lady on the line asked me if she could take my order. I asked her for the chicken parm sandwich and she promptly hung up on me. I called back to ask if she hung up on me and then she told me that they were not open until 10 even though the website and Google Maps says they've been open since 9. I get that you don't want to make something like that early in the morning but you don't need to hang up on me. Now I'm going to keep eating here because I love Domino's and just because one employee doesn't want to serve me doesn't mean I won't enjoy their delicious food. But I guess I won't be ordering in the morning. Still a great place just wouldn't recommend going there early.