Dairy Queen

I live here, I have never been through the drive-through quickly even with only one car ahead of me. Staff have never been friendly or kind. They seem to just want to be done with their shift and are on their own schedule. Blizzards seem to be the standard blizzards but the slushy I just got had the top quarter with chunky ice and then the rest was just liquid. I should’ve given it back but My daughter was so excited to get it, she took a sip and said no thank you.

I was lucky enough to be the last order on a Saturday night and I felt absolutely truly blessed. I was practically in tears from jubilation - we had stopped there the night before and missed that crucial cutoff time and we're just hopping to make it in! - The food was amazing - everyone that was working that night was so kind and so awesome about letting us be that last order. The service here is unparalleled in my experience. I think everyone here deserves the biggest raise. DQ needs more places like this - easy 5 stars.

We ordered 3 ketchup only cheeseburgers on 4/6/22 at about 9:50pm. We also ordered 3 regular cheeseburgers. My 2 children that ate the special order ketchup only got food poisoning and have been throwing up all day today and been in horrible pain. My 2 other children that ate the regular order cheeseburgers have been fine. We are on vacation and tried to spend the day at Monterey Bay Aquarium and had to cut the day short because of this. We are now in Santa Clara hoping they can even go on any rides tomorrow at Great America. Please let me know what can be done about this to compensate us for our sick kids and ruined vacation. I tried calling but just get a busy tone.

There's an angry pubescent blonde boy/girl running the lobby register. After ignoring us in the hopes that we'd leave (like most of his family probably has) he rolled his eyes and took our order. Dairy Queen, do yourselves a favor and get staff that wants to work. The food is barely edible and your staff hates life. I give it a year before your business closes.

The reason I go there is for the food but the service has been getting worse and worse. Maybe the drive thru person was training but where was the trainer? Anyway, no dairy queen greeting. A couple of "can you wait a moment?" and after maybe a 10 minute wait. I reduced my order to a quick salad. I gave him the first choice on the menu and he asked what type of salad did i want. He mispronounced the first choice. (Roteserie chicken chunks)Then he paused for a very long time and says "my bad" eventually a friendly knowledgeable voice took over my request. Unfortunately it didn't last that long. that voice was dropping f bombs about an experience she just had. Eventually my original server hands me my salad in a strange sarcastical way. And wonders why im still waiting. Well my drink? Anyway i could've easily forgiven the service but after arriving back to my lunch i opened my bag to find my salad without utensils and napkins. There's a common sense perspective about this that really should be looked at it. If not please imagine using your fingers to eat a salad without a napkin.