Mcdonald's

I have never been treated so rudely. Don’t get me wrong I work in the fast food industry so I understand being frustrated but the way the woman who served me and my family was speaking to me was completely rude and uncalled for. We sat at the drive thru box for 10 minutes waiting to be served as they served the other lane and not us, we went inside and let them know their box wasn’t working and the older woman behind the counter began to have an attitude with me and then wouldn’t take my order. We stood there for another 20 minutes waiting and when she came back up front she proceeded to YELL at me asking why I was still here. I felt awful because the man behind me was an older gentleman wearing a veterans hat and she made him wait longer than we did. I’ve been going to this same McDonald’s for years and I’ve never been treated so poorly

The one good note is that the lady at the front counter was very polite and took care of a discount when the app was not working. The food was acceptable for a McDonalds and they got the order correct. Now the bad. The whole place needs cleaning, renovation, and maintenance. The sink in the women's bathroom was not working. No hand sanitizer in the sanitizer fixture. Parking lot filthy. Much worse than most McDonald's I've been to.

If I could give 0 stars I most certainly would. I went to this establishment through the drive thru, no one ever acknowledged me. I drove to the window because I saw other ppl in line doing that as well. As I pulled up, the woman who was working at the window, JULIA, proceeded to tell me they were not taking drive thru orders, which I found odd because it was literally 1:30 and other people were going through the line. I walked in to place an order and I seen Julia taking drive through orders. Mind you I JUST left the window and parked and walked in. I immediately asked for a manger because I felt as though this was racially motivated seeing how I was the only person of color there at that moment. I felt as though the manger wasn’t taking the situation seriously and I had to resort to calling corporate. They then tried to offer to take my order but I refuse to spend my money at an establish where I’m racially discriminated against.

Went to drive through and sat for 10 min waiting for someone to take order, finally I just drive around since there was a cars in front of me. I get up there place my order and they forgot someone my items so I go to the door I knock they just wave me off and laugh. So I pull back around and walk up for my missing items. They laugh at me again and then call me names and threaten me all because I walked up since they would not go to the door and greet a customer who they neglected and mistreated. What garbage employees and a terrible mcdonalds.