Baskin-robbins

Kudos to the owner of this outlet. It feels like you are stepping back in time, when business owners wanted to offer great customer service. The night we visited there were FIVE (5) employees working. They were all friendly, polite, and service oriented. None of them were on their phones. We were helped by CJ. It was refreshing to see young adults who could hold a conversation. I would go out of my way to visit this outlet again.

Lindsey has the worst attitude she's talks back to customers and yells at them as well as makes in appropriate comments about customers to her other co-workers. Accept to wait 20 minutes considering your the only customer in line. I would give this place a 0 star rating if I could! Customer service is important in a business and this place has none.

Wow, a drive thru sounds good in theory but, totally pointless when the staff is just standing around inside not answering it or aware cars are lined up (plus there's no customers inside either). We pulled up to the open window to get their attention. No apology - just that they can't hear the drive thru from the inside and proceeded to move at a snails pace. We won't waste our time here again.

We love going there since it is walkable from where we live, and we would pick it as a destination for our family walks in the neighborhood. Big selection of ice cream, cookies, ice cakes. The place looks a bit outdated, the staff - a little tired and/or inexperienced. No great selection of diary free products - just two flavors of ice cream are diary free, or at least these were the only ones I discovered myself, and the staff were not certain whether they do or do not have others. Has outside tables in the front, which are facing busy parking lot, so not really relaxing environment to enjoy your ice cream.