Chipotle Mexican Grill

Worst Chipotle I've Ever been to. And I eat at Chipotle often at least once a week from the east bay to Sacramento to So Cal. Ordered 2 Burritos came 25% the Regular Size. Brought it to the attention of a female employee working on Halloween night only one. She shrugged her shoulders and said I don't know what to tell you that's the size. I asked have they run low on food are they trying to make it last, what? Oh yea we ran out of tomatoes. Well that's only 10% max of the ingredients. I go to sit down feeling short changed. My wife couldn't stay quiet. She talked to the manager. After Nothing. Save your money. Or maybe try another location

4 out of 5 orders are wrong. I even put in the comments "Please include fajita veggies" but the past 4 orders come without. I cannot call and complain directly. Don't waste your time ordering for delivery from this location as they clearly cannot be bothered to read what your order includes. I will not give them another chance. Also the order I place is the same every time and somehow the portion size, burrito and bowl, is inconsistent.

I will never come back to this location. In fact, I will likely skip Chipotle altogether in the future for higher quality food (ie; Taco Bell - seriously!). I showed up to pick up my order at the time noted. It was not ready. Then I was told they ran out of the meat I ordered. I accepted the alternative and took my food to go. I opened up my three taco plate to see three tortillas and about 1 ounce of meat for the whole thing. There was no sauce, no cheese, and no fajita veggies included as I ordered. I literally paid over $10 for three mini-tortillas and an ounce of steak. My wife's single taco actually came with a bit more meat on it than my order. At least it had cheese included. I don't see how a company stays in business offering such poor quality food and experience.

Yes the young woman (with hickeys on her neck) working today 6/22 was so rude I smiled and said hi and she rudely mumbled "hi what can I get you". Not only that but the counter was disgusting coved with food bits all over. The tall guy finishing the orders was not any nicer either. Also very slow I waited about 30 minutes that is way too long. don't come here.

I had bad experience with customer service on bascom ave, in Campbell. I ordered online but food wasn’t ready. It can be happened. But the way handled the issue by Alicia, manager was disappointed. The Pick up time was 1240pm. I was there 1242 pm and waiting for almost 10 mins. I asked Alicia about my order. She asked my name and printed out the order @1252.She never said that she was sorry and didn’t expedite my order. I had to wait for 10 more minutes after printing out my order. When food was ready she just walked away from the front and have One of employees handed it over to me. As a manager, Alicia should know how to say sorry to customers when the unexpected episodes occurred. She should learn proper Customerservice.