Dunkin'

The worst Dunkin in PA, this place is run by incompetent employees who have no regard to the customer. I usually give the benefit of the doubt, but this is the second time that happens. Got there, and the parking lot is empty, so is the drive through, i was the only one there, stood in front of the ordering speaker for a good 30 seconds, no one answers...i said hello, then a lady said "we will be right with you sir.." and that's it....i waited for a good 6 minutes!! which i usually don't, i kept myself busy with the phone to see how long this would last.....6 minutes not a single answer or even a courtesy word!!! none, still not a single one in the drive through.... i decided to drive to the window!! there 3 employees laughing and talking, not a single care in the world!! Do not go there, i hope the owner reads these words which i doubt by the amount of bad reviews this location has. Never again.

I can literally see this Dunkin' Donuts from my house, yet we drive right by it and go the whole way to the one on the Pike instead. Not only does that end up being faster (the Holy Spirit one will take you 20 minutes even if there's only one person in front of you in line), but they actually have donuts. We've gone here twice when they were out of glazed. Gave us a variety pack of munchkins without either chocolate or blueberry once also. Don't waste your time or soul—which you'll feel you lost some of halfway through your visit—by going here.

As much of a Dunkin' fan as I am I'm extremely disappointed in this particular location. They did not have a single item I asked for. She explained they are not items they carry and probably never will. How does a Dunkin' not have white cream filled anything. It's a signature of the brand after the coffee. Needless to say I will not return to this location. I really don't like to give a bad review, the truth is just that, the truth. My obligation to myself as a Google Guide is to always be objective in my experiences. This was a heartfelt disappointment 😞.

I typically make a point to only write positive reviews for places I love, but after giving this place my money, and time after time being upset with what I received, I decided to warn others. Don’t waste your time/money here unless you’re desperate. This location is great but the products and customer service is TERRIBLE.

There was a time when you’d be shunned if you were caught drinking anything but Dunkin Donuts coffee. Your home brew, the office vending machine, and especially gas stations were unacceptable in most circles, mine included. NJ as a whole was Team Dunkin for decades (until Wawa came along!). So I was really excited to see this one in Enola and made a stop the other day. When I walked in all 4 staff members were engaged in a heated discussion about who knows what, and I waited for what felt like way too long since there were 4 PEOPLE WORKING. Just before I lost my cool and made that universal sound for “Wake up people!” You know the sound… the one that is half “cough” and half “ahemmmm” But before I did, a young lady came over and said “oh I didn’t see you there!” (“Uh, yep. I know that). But I quickly forgot the wait because she was apologetic, friendly, efficient, and made my coffee perfectly . So I’m going to return. 4 stars if I don’t 👍