Review Mcdonald's - Camp Hill

To the owner: you may want to consider training your staff in regards to manners and customer service. There are lots of places to eat, and most people don't like being treated rudely at the register. Update- I appreciate that the owners contacted me regarding our experience.

Didn't have 🌯! NEVER EVER HAVE 🌯! Got a sausage egg and cheese muffin and it was burnt and hard as a rock. Hash browns were cold and old as well. Still tasty though. I'm not a picky eater. Service without a smile. 🤷

If I could , I would give this store a negative star. I went in there tonight to find out as to why my brother who is SICK wasn’t allowed to go home , while doing so I had ordered a ice coffee that I waited 10 minutes for. As a former employee with the Steward , I have the tendency to look around while there , tonight has been the most FOUL I’ve ever seen this place. It’s obvious that the manager Todd doesn’t know how to take out the trash or pick up unused (hopefully) fry boxes covered in grease off the floor , the door dash counter was covered in grease & god knows what. The lobby was a skating rink , seems like someone uses the kitchen mop out there. Oh & my iced coffee was barley full & gross. It actually baffles me that this place hasn’t been popped by the health department. Btw if you get fries from here , just know that they sat on the fryer dethawing for about 30 minutes before being cooked. While waiting for a answer as to why my brother wasn’t allowed to leave , I was speaking with another customer , the GM bill had walked in & said customer had said “this place is disgusting” & guess what lol we got ignored once again. When my brothers girlfriend called in to ask why he wasn’t allowed to leave , she got hung up on. Someone needs to report this place. This store needs better management & possibly a new owner to even get this place decent again.

We went through the drive through, said I needed a minute to look at the menu. The worker barely gave me time and asked irritatedly "are you ready to order?" After a bit of back and forth where she couldn't understand me through the headset, I ordered and then the worker asked if I wanted anything else. When I said that was it, they replied "Thank God". I got out of line and left without getting anything. So unprofessional.

Been here a couple times. I understand you get busy. But come on. Messing up more then get it right. Food is normally luke warm or cold. Very little of everything on there sandwiches. Like, barely no ketchup, mayo, mustard. Eating a dry sandwich. I waited almost 7 minutes for fries. Weren't even salted. Idk. Maybe they need re trained or something.

This location has the distinction of being the worst McDonald's I have ever had in the many decades of eating McDonald's food. There was a spirited conversation going on behind the counter between two ladies about a f'ing engagement ring. I don't mind foul language, but it was very loud and very obnoxious. Should have been my cue to go somewhere else... Ordered a 10 piece McNugget meal, only got 7. The fries were cold and soggy. Also ordered a McDouble plain. When I got to it at the bottom of the bag it was not even wrapped and had all the condiments on it. Stay away from this location. There are plenty of other options in the immediate area. Order 628 on 04/23/2022 at 4:37pm.

Great McDonald’s location. Has been clean each time we have visited and the staff are always friendly. The drivthru has always been quick and easy, as it should be. A little difficult to turn left out of due to traffic light but not horrible. Would go back again.

Check your order carefully before leaving the premises as there will very likely be mistakes with the order. This includes disassembling a sandwich to check for accuracy. Frequent mistakes one may encounter include missing beef patties, pickles when told to hold, missing condiments, etc. French fries are often not fresh as well.

My 2.5 year old desperately wanted an uncrustables pb&j for breakfast. Your employee refused to sell us a happy meal or a sandwich because “we can’t sell them now.” I’m sorry WHAT?! You can’t sell my kid a PREPACKAGED sandwich, apple slices, and milk because it’s 9am and not 11a?! But you happily sold us a cheap toy for $3 which he has 3 of now. Poor customer service. Totally unwowed.

I usually do not complain about lousy service publicly. But I am sitting waiting for my food about 2:30 pm when it’s not busy. The lady with the drivethru headset starts making fun of her current customer loud enough that it can be heard in the back of the dining room. She says, get this. This guy is saying yes ma’am no ma’am thank you ma’am and several workers start mocking it. Now I can’t see the customer but it’s obvious to me that it’s someone in the military. Now I know there is a general mistrust and disdain for the military in society today. But the point is these people shouldn’t be mocking ANY customers and I’m sure that customer wouldn’t have liked it. To add to the problem, these folks were waisting time while I’m waiting *15* minutes (I timed it) for my food to the point where the girl up front had to apologize. I’m sure my military friends here will agree with me that this was uncalled for. They train people in the military to be respectful, a trait that is apparently lacking in McDonald’s training, whatever that might entail.

Two nights in a row, they screwed up a simple order of two cheese burgers with only catsup. 1 out of 10, never going again.

Fast service and great management staff plus great crew members!

Awesome Service, Great New McDonald's!