Chipotle Mexican Grill

I never leave bad reviews but I'm so over chipotle. No matter what time of day I go, there is always an issue. Was there at opening and forced to order via mobile app, then wait almost an hour and a half for this? On top of that it was ice cold. And I haven't gotten Fajita vegetables in months. I'm done giving them the benefit of the doubt. Service has been terrible since last summer. Every single time there is something wrong or missing in my order.✌️

This place has gotten worse over time. I ordered a bowl online which I hate to do but every time I show up to order in person they are online orders only. My daughter is picky so I order a bowl with white rice, chicken and cheese. They skimp on everything and when you're not there to see them make your bowl you get cheated. There are 4 pieces of chicken in this bowl! 4! I am angry and will not go there again. Terrible service. $10 for rice and cheese. 😡

2 days in a row can't use any of the high tops due to they didn't put their deliveries away in the back, to go orders are on the other not on to go rack, 3rd high top filled with new hire brochures. Nothing is clean at all. Out of steak, out of veggies, out of lettuce. Staff is full of attitude said they won't make a cheese quesadea unless you do app, which is a total lie. While i was here 2 other families left without ordering.... This is a dumpster fire of a location, total lack of management

The service is rough here. Generally out of items, the pick up times are all over the place, the parking lot too small with the amount of people that wait. Im currently almost at an hour point for an order that said 20 minutes. I only ordered 2 items. Feel bad for the staff. They gave someone wrong order. Now they have to fix that. We were just told you can only cancel through the app. Three people just walked out. A lot of people waiting, always like this.

ordered two veggie bowels online at the store since they refused to accept order in store. one veggie bowl had meat pieces both bowel had no veggie or no fajita veggie or no guacamole included in the both the order even it was mentioned while placing order. This happened second time that they put meat pieces in veggie bowl. (first time at carlile store in mechanicsburg, so we went o order in camp hill store this time). I usually don't write review but this is frequent problem and things were done wrong with having knowledge. We have to put some lettuce at home to one bowl but my wife who doesn't eat meat has to cook to eat that night. find images of meat pieces and order details. we used to love Chipotle, but kind of losing trust and taste. I hope it helps others.