Taco Bell

Just your typical Taco Bell, I would say the trip and the food was mediocre, not horrible but not great. Customer service for once was pretty good though which gives 1 extra star. Food was a mix, the nacho fries nacho had a very strange off taste this time and I did not finish it, definitely not worth the price. The rest of the food was fine at least.

I usually am not one to complain, especially in these times with short staffing. However we stopped here on our way home from washougal & service was RIDICULOUS. Went threw the drive threw - 5 workers - missed half our order, no problem - nicely went in and waited in line for ZERO help after standing there for 5 min watching them all talk. Finally said excuse me - again nicely I am not one to complain - then they said “ what “ I explained the missing items and proceeded to sit there for another 15 minutes for our missing items - I would have left usually but our nephew was starving and then got our food and it was STILL wrong. For having multiple people working and multiple customers waiting it was ridiculous to see. Again I know stopping for fast food you get what you stop for but after being so nice after multiple mess ups and sitting there for seriously 25-30 min that’s absolutely ridiculous & multiple employees staring at me and not even asking if I needed help if or needed to order ( they didn’t know I had been in drive thru prior ) is just bad business - if you can’t do your job or don’t want to do your job, quit. Absolutely ridiculous.

I had a gross experience. I'm vegetarian and ordered a certified vegetarian black bean crunchwrap and they put ground beef in it! Then after driving another 16 min to get it fixed they made me wait for 10 before they got it remade. And neither time did they give me the hot sauce I asked for. Rediculous and negligent.

After waiting for almost 40 minutes inside the restaurant I finally went to the counter and asked where my order was. Apparently they cleared it and didn't think to ask why I had been standing there for a better part of an hour staring at them!! This is the worst Taco Bell ever. Never going there again.

Terrible communication & managment. Someone hit & ran my car in the drive thru. Employees took my name and number and said managment would get back to me so I could get the video footage with license plate. No one ever got back to me. Called them again and they told me what times managment was there, again taking my name and number. Managment was there mostly late in the day which I thought was weird and inconvenient. I called when managment was there and they informed me I must get a case number from police. Okay so I did that and when I called back I was informed by the same manager (female) that the police or my insurance company would have to call them in order to get the footage. Why didn't she say that in the first place. She was rude and spoke to me in a condescending tone like the whole thing was my fault. After all was said and done my insurance had to reach out to them multiple times to reach the "right person" just to be told the footage was no longer available. WOW... They really dropped the ball and did not handle the situation professionally at all. Now I'm left with a messed up car and just had a baby. Thanks guys. 😑