Cracker Barrel

I should start off by saying if I could leave negative stars I would. We visited Cracker Barrel on March 27th and the service from our waitress was amazing however we waited over 40 minutes for our food and our order was split into three different checks resulting in half of our table getting food first and about 15 minutes later the other half of the table received there food. Our food was cold and was undercooked. I ordered a steak at medium rare and received a steak that was rare as rare could be. My brother and sister in law also ordered steaks to be at medium well, they received steaks that where medium rare. I am a type 1 diabetic so I had already given myself insulin before this meal began and with everything not the way it should be my sugar began to drop. I asked for the manager and she began saying that the cooks where new, which if you where hired to be a cook you should know how to cook this shouldn't be an excuse; she had just clocked in and doesn't know what is going on, again not my problem you should have better management of your establishment; she said her mother was a type 1 diabetic and that she understands, she does not understand how your blood sugar affects you; we then asked her how she was going to fix this and she stated she didn't look at the bill so she doesn't know, regardless of how much our food costs you need to be able to fix our experience by giving better food and faster service so our food isn't cold. She had a horrible attitude and didn't know how to manage a restaurant properly. We did however receive new food and the steaks where cooked properly but the food was rotten and made my brother puke after eating one bite of the steak. Needless to say never again will I eat at this restaurant and cracker barrel needs to find new management and cooks for this establishment.

I really hate to be the person to leave reviews, because I understand the work shortage and the stress among restaurant and retail workers these days. However, today, I ordered Grandma’s Sampler, which is something I enjoy to get almost every time at any Cracker Barrel location. But unfortunately, time my food just wasn’t enjoyable. I had to cut into my sausage with a knife (and was burnt and a little cold), the ham had a weird smell and taste, and the eggs were a little underwhelming. Again, I do understand the work shortage and the stress, but it just seemed like no effort was put into making any of the food. It also seemed like it was just sitting in a window since breakfast time. (We dined here in the evening). I would like to comment to say that our waiter was very attentive. He checked up on us often and never seemed annoyed at our requests for things. Every server there seemed to have a positive attitude, which is always nice to see, but again, I was just too underwhelmed with the food I received and the attitudes of some of the other workers.

Nice Cracker Barrel. Be instantly aware of how to get to it though! Must drive through the gas station and McDonalds parking lots to get to it! Clean restaurant, friendly staff. Food served fresh and hot. Menu has changed. Portions are smaller. Country store was well stocked with cute gift items as usual!

Stopped here for a breakfast while travelling through. I generally like Cracker Barrel, but this time was above and beyond. Our server was Kara and she was attentive and so very kind. My husband is vegetarian and she made sure to go the extra mile to alert us of things that are cooked with meat and that things were cooked in a separate area (we didn’t even request it!) They also offer impossible sausages there which is amazing. Thank you Kara for making us feel so welcome.

Almost every Cracker Barrel I have visited (in so many beautiful states) has been a delight & this one was no different. Service was prompt & order was fast, and delicious. Store was kept very clean, tidy, & had an array of inventory for every "need". Hope to visit this store again on another road trip!

Had to change the original review. Once upon a time this particular Cracker Barrel was among the best places semi-local to sit down and enjoy a good meal. Well, for a chain restaurant. Food was always hot and fresh, and tasty. However, as of late (past three or four visits), the service has been lacking along with the food. Let's take the last two trips. Both times, our server has been inattentive. Lack of presence, despite moving about the dining area, taking over five minutes to even acknowledge our presence and begin the process of taking our orders. Once that has occurred, the time from order to receiving the food is almost even longer. And when the food comes out? Well, it's a sad story. It's cool, and dried out, like it spent a lot of time under a heat lamp while waiting to be picked up and served. Tonight's experience was by far the worst. Took forever to be waited on. Our server was apparently training a new person. Okay, taking a little extra time is fine if you're showing the new person the ropes, I get that. But, you could tell the new person was utterly lost as to what she was supposed to be doing. The server was not communicating at all with them. They just aimlessly followed our server about. But back to the experience. Our order was simple, fish, French toast, and loaded hash brown tots as an appetizer. All good, yeah? No, not all good. As a former food service employee, every item in our order should've taken fifteen minutes at most to prep and cook. The appetizer is less so. Maybe five. Tonight wasn't a busy night. Guests that had been seated more than five minutes after my fiance and I were seated received their orders before us. Twenty minutes or more passed and our server brought our meals out, and when asked where our appetizer was, the server dismissively responded with "oh, I'll uh, get those out to you." Yeah, she did, ten minutes later after our meals were eaten. But the meals? Yeah, they had sat in the window for a while, mostly cold. My fish had obviously been reheated in the fryer. All the time the dishes were sitting and waiting to be delivered to our table you could see the wait staff in the back goofing off and joking. Not coming back to this one. I'll drive the extra ten minutes to the Cadiz store if I want Cracker Barrel.

All of our food was COLD. Steak was flavorless I seriously think they forgot to season it. The biscuits in my mom's biscuits and gravy were so hard that she couldn't even cut through them and my daughters grilled cheese sandwich was also cold and her tator tots were so hard she could hardly bite into them. Huge disappointment because I've always heard great things about Cracker Barrels. Maybe it was just this location but overall we were so disappointed. We were right back out the door within 10 minutes of getting our food that's how little we could bare to pick at it.