Figaro's Pizza

I stopped on my way through Burns and grabbed a pizza to eat on the drive. I ordered a small mushroom and black olive pizza and found myself unable to eat it. The crust was fine but the mushrooms smelled and tasted horrible - I think they had gone bad. Unfortunately Burns is pretty much the last place for food until you get to winnemucca so I drove for 4 hours with a pizza I couldn't eat.

Waited 50 minutes for a sandwich. Signage has people wait outside for pickup for covid safety, which i support. I gave my phone number (to be called when ready for pickup if i left) and told them I'd wait in my car. Was told it might take 20 minutes. I went back in after almost an hour and the sandwich was there on the counter, no idea for how long, along with several other orders. There were at least 4 people waiting in cars in the parking lot. I've worked in pizza places and i know it can take some time to get stuff out during a rush, but this wasn't slammed. There was no communication and there's no way it should take 15 minutes to make a hoagie. It was fine, but it was just meat and cheese on bread. I could have gotten the same thing in 5 minutes at the subway up the street but wanted to support something local-ish, or less corporate than subway or whatever. Definitely could use some help with expediting and customer service.

We live 55 miles away from much of anything so when we drive a 2 hour round trip for a bite out we expect good food. Out first choice was Glory Days Pizza but they were closed. The kids really wanted pizza and the only other place was Figaros. We’ve eaten there before and it was no better than a boxed store pizza, but we decided to try it again. The pizza we ordered was a simple pepperoni with extra pepperoni some JoJos and a sandwich with cheese bread. The pizza had almost no pepperoni and the cheese bread was hard enough to hammer in nails. The sandwich was something you could get at subway on a bad day. The JoJos were cold and still hard in the middle. I ordered a couple pounds and got enough that 4 of us each had one fair sized and had to slip the other 2 between us. My wife asked if he weighed them out to be two pounds and he replied “yes”. My cell phone weighed more that the JoJos we received. For the price and flavor of their food I would rather eat my dogs dinner. We will not return. I don’t know how people in Burns eat this garbage. And they are the only ones in town who still have their restaurant on COVID lockdown.