Kfc

I went in this evening and was greeted by Aaron at the counter. He asked how I was doing, proceeded to take my order and completed the transaction. I had a large order. Aaron came over to apologize for the delay and politely let me know it would be a little longer due to mashed potatoes being made. When he brought my food to the counter, he thanked me for coming in and told me to have a good night. While waiting for my food, I observed how the employees interacted with each other and was very pleased at their interactions. That is the absolute best customer service that I have had at KFC in years. If the manager of Burgaw KFC sees this, Aaron is an awesome employee and definitely deserves a raise.

KFC in Burgaw has an AYCE lunch buffet 11AM-3PM for $10.99 with a small drink included in the price. Having been to several KFC buffets, I would rank this one in the top two that I have experienced. I arrived fifteen minutes after the buffet started, and it was already heavily picked through by the first round of diners. I was concerned about how long it would take to restock the items, but by the time I had ordered and paid, an employee was already bringing out fresh trays of food. The protein selections on the buffet included original, extra crispy, and a small quantity of roasted chicken. There also were fried livers and gizzards as well as chicken pot pie. There was a miniscule salad bar, but the selection of sides included fried okra, macaroni and cheese, baked beans, corn, green beans as well as the classic KFC mashed potatoes with gravy, coleslaw, and biscuits. The biscuits were excellent-soft, hot fresh, and slathered in butter. The meal was overall satisfactory and what I consider a good deal. I gave the food a rating of 4 stars. The three pieces of chicken I had were universally dry despite having been placed on the bar after I arrived, but they were all hot and fresh. Something about the shredded chicken used in the pot pie tasted off. The apple cobbler was the tartest baked apple dish of any kind I've ever experienced. I couldn't bear to finish it. However, the sides were the stars of the buffet. None of the sides I had disappointed. The fried okra was crisp and hot. The mashed potatoes and coleslaw were on point. I gave the service 4 stars because I had to wait a while for a cashier to appear from the back to order and pay. When I needed fresh plates for the buffet, I also had to wait for a cashier to reappear. I gave the atmosphere 4 stars because it was loud and boisterous showing how popular the buffet was with families and small gatherings. I prefer popular buffets since it increases the likelihood of the food turning over quickly.