7-eleven

I was charged twice tonight. I attached photos of what I bought and what I paid. The male clerk was ringing me up and I saw on the screen that it looked like I was being charged twice. I told the man this and he cancelled the transaction and he tried again. It was still ringing up the same. I thought maybe I was misunderstanding something so I paid it. I asked for my receipt and he didn’t even try to hand it to me. He grabbed it and set it down near my bags and it was connected to a bunch of other receipts that I had to tear off myself. I go to my car and I look at the receipt and was positive I was charged twice. I look in my bag and there are chocolate chips cookies in the bag that I never asked for and was charged for them. On top of that I was charged twice for the cookies. I went back in the store and a different night clerk was there. In line was the man who charged me and he was on his way out. He left and I explained to the current night clerk that the previous man charged me twice. I was told that I couldn’t get a refund because I used a debit card and that I would have to come back and get a refund from the person who charged me. I have worked in retail and the restaurant industry for 5 years. I know that refunds do not work that way. I will be coming back to get my “refund” and will take further action if they do not refund me.