Ihop

We have eaten at IHOPs many times. This location is our favorite! Great food and excellent customer service, Mr Gomez was very friendly, professional and very hardworking. He made sure that everything was okay and that we were all comfortable. I could hear him walking around to the different tables asking if everything was good and what else he could do to make things better. Plus the restaurant was very clean. Great job Mr Gomez!

Late night breakfast at Burbank IHOP. Ordered an appetizer which was rather greasy but I didn't expect anything else. Got my 5 bittermilk pancakes - amazeballs. Mac and cheese and fries was ok - Mack and cheese was watery as if cheese was watery. And vegetarian omelette was ok. Plain and bluh but it's vegetarian so I didn't expect anything else. Overall all was ok just the time waiting for the food was long as if I was at a high end restaurant.

This is one of my favorite restaurants in the area (Burbank). We always go specially on the Holidays. We went on Halloween night to eat with my family. We waited an hour in a half to get a table. After we were seated. Took an hour to get our food. They had people waiting but empty tables. After getting our food, we wanted food to take home. We could not order anymore, the waiter told us …… the cook is going home you can not order anymore. It was very frustrating. Lots of people were upset complaining to the manager. The manager seemed just to be there standing doing nothing. The ones who took all the complains are the servers and the cook. They were running trying to help everyone. Someone needs to prepared/trained the manager, so she/he can be prepared when they have a lot of costumers. Very disappointed.