Pizza Hut

*UPDATED BELOW* Typical tasty pizza you expect. However, the service experienced was sub-par. I placed an order for pick-up and I was told the order would be ready in 20 minutes. When I arrived (25 minutes later), I had to wait 5 minutes before the lady behind the counter was able to acknowledge me. She collected my payment and told me I can sit while my order finished up. Another customer and I both sat and waited 25 more minutes before a different attendant asked us both if we were waiting on something. I explained I was waiting on a to-go order and she immediately pulled my order out onto the counter. It was obvious the pizza was not hot enough to have been pulled right out of the oven, so it seems that they had me and the other customer waiting around when our orders were already ready. 👎 *The Pizza Hut team went above and beyond in making sure they made things right for us... starting with replying to this post. The regional manager not only followed up with me, but also the store to ensure management was aware of the issue and that if it was a recurring issue, that the store acted accordingly to correct the issue. I am very surprised and happy with the amount of time and care they invested in following up with my complaint. I will definitely be a returning customer!*