Elmwood Taco & Subs

Tried to order out, they failed to include all parts of my order (#169 of today's date). I had walked there, walked all the way back to watch some teenagers play on their phones while no one helped me behind the counter. When I asked for help they told me "they're off the clock" and continued smelling a piece of cardboard and giggling with one another. What was the point in putting an order in ahead of time if I was only going to have to double the amount of time walking back and forth? I guess that's on me for trusting that everything I order would be included..? Eventually, I was given the missing part of the order with the classic eye roll that I was being "inconvenient" to them. I tried calling the manager, Mary Grant on the phone afterward. She was rude and sarcastic and spoke down to me. She repeatedly told me "we just got off of a rush, okay?" and "I will talk to the person and reprimand them" -- Who are you supposed to talk to? Yourself, Mary? The girls "off the clock" said that you were the one manning --or should I say not manning-- the cash register. My objective for calling was to hold whomever was supposed to be covering the register accountable. All I needed was for someone to say "wow that doesn't sound like how we want to represent ourselves at all, I'm so sorry you were treated that way, must have been extremely frustrating. Come in another time when I'm working to ensure better treatment" etc. with some kindness and compassion, something along those lines. Instead I was fed excuse after excuse and told "I know that doesn't excuse our behavior, I'm just trying to explain what happened." Wow. Not impressed at all. If this is truly a family owned business that takes pride in their work. I know they will read this. By all means, roll back the tape, I had enough time to wave at the camera whilst I was waiting for someone to assist me (around 4:45pm). I do plan to call in tomorrow as I was conveniently told that the manager was out of town and sarcastically told to have a beautiful day by Mary. Do not recommend, will not be returning.

Nice spot! I was given a gift card as a gift and stopped in for lunch. Tried out one of their cold subs, the beef taco, and the fish taco. Unfortunately they were out of cheese steak subs, but the Italian Assorted was on par with a good deli. The tacos were good, the fish taco was light and fresh. The prices were higher than expected as they had 1 $ on google but my girlfriend spent about $22 on 3 beef tacos, fries, and a fountain drink. Overall a good experience!

First off this is not a reflection of the staff. Harley W took our order from the drive thru & they were great! It’s just the food was not great & this is my second time giving them a chance & left being disappointed. I got a chicken burrito on a 10’ tortilla but instead it was tiny & not flavorful. I also did order a side of waffle fries and that was tasty! Overall, I honestly would not recommend :( one star for the customer service & another for the waffle fries!

The only thing I have tried from the menu has been the Waffle Fries with Honey BBQ sauce and honestly that's enough for me! The french fries are so perfect and taste so good. They are great for a late night snack or for something light during the day. Maybe I will try other food there in the future, but I am so content with just the fries that it might take a while for me to branch out.

Bad experience, won’t be coming back. Ordered chicken tenders and waffle fries (among other things)- didn’t get the waffle fries. Went back through drive through an hour later (after going home and having my kid tell me there’s no fries) when I to explain the situation, they argued that I didn’t get waffle fries. Had to pay another $5.45 for some waffle fries for my kid. Here’s the thing- Whether the cashier inside messed up, whether she didn’t hear me, however the waffle fries did or did not end up on the order, it doesn’t matter. I just paid roughly $50 for some chicken tenders, a sub and 2 tacos (and I thought, some waffle fries). They would rather argue with me and make me pay again for some waffle fries than keep a happy returning customer? Where’s the sense in that? Secondly, $12 for 5 chicken tenders with no fries? Really? I didn’t mind ordering the fries separately the first time, but now thinking back the whole thing wasn’t really worth it at all. They were dry and gross and not worth it. So long Elmwood taco place, great customer service (sarcasm).

The owner blocks his parking lot during the bidwell market a neighborhood icon. He's obsessed with keeping people out of his lot even when he is closed. Not supporting the neighborhood that supports him. Although he is successful he not even a little grateful. Constantly making sure no one parks in his lot. The food is all out of a can served by poorly paid young people. I have lived in this neighborhood for thirty years and am tired of his miserable existence. Stay away!!..... ..... not only a dishonest reply, he continues to block his driveway through the snowy winter as we all struggle with parking.. Please recognize him for what he represents. The neighborhood does not support his selfish way. Again... I've owned my house in this neighborhood for now 31 years & you can just tell from his macho demeanor his truth. With his truck & big manly snowplow