Taco Bell

Had the worst experience I have ever had tonight at this location. Taco Bell has been a place I have always enjoyed, however after tonight that may change. First problem I ordered 4 beefy 5 layer burritos. 2 for me 2 for a friend. When I got home I had only received 2 of the 4 burritos, no big deal it happens. Second problem the 2 burritos I did receive where very poorly rolled, my friend unwrapped one and about half of the burrito plopped out all over his shirt. The second burrito you could clearly see had exploded inside the wrapper. I returned to store to get my two missing burritos and bring the poor wrapping to their attention and request a remake. When I brought it to the attention of the associate at the window she rudely apologized and then proceeded to remake the requested burritos slamming the drive through window in my face. Third Problem when the newly burritos were brought to me I opened the bag to inspect and the very first burrito in the bag had sauce and sour cream coming out of it all over the bag and the wrapper. I brought it to the associates attention and again asked for a remake and was refused. I was told it's edible we just can't remake it. Just because it's edible doesn't mean I want a burrito that's going to pour open all over me. I asked again for the remake and was again rudely refused. Finally got to see the MOD who offered to personally remake the burritos herself. While she went off to remake them another male associate was in the window smirking at me and my friend. This associate was clearly showing how upset they where about our complaints. When the new burritos came back I brought the behavior of both associates to the attention of the MOD she apologized and said she was just filling in. I asked for the name of the General Manager of the store, and the name of the two employees. I was given the name of the General Manager but was refused the name of the employees. The male associate then decided to yell out the window "I am not giving you my ****ing name" and the window was slammed in my face. This all occurred on 3.7.2020 at around 10:30 at night. I will be bringing this to the attention of the appropriate people. Some serious retraining needs to happen here. Once I got home from this experience I then noticed the Tacos I had also ordered for my wife where very poorly wrapped. Below are attached pictures

If I could give negative stars, I would. We just ordered 4 Soft Taco Supremes via the drive through. We get home, and noticed how freezing cold they were. Upon opening the wrapper, we see why they're so cold. Each taco had only a small teaspoon of meat (see photo), and the rest was a gigantic glob of sour cream. Now, I like sour cream, but that much is completely disgusting. Been eating at various Taco Bells here in Colorado most of my life, and this was THE WORST experience I've ever had.