Daigo Hand Roll Bar

Sadly I have had to downgrade this place from a 5 to a 2. The bizarre continual changes in staff has resulted in the loss of harmony for both the staff and us the loyal customers. I've held off on this downgraded review for nearly three months in hope of a positive swing. None of the rolls are prepared the same from day to day. Even when you order multiple rolls from one chef there may be a difference in the roll build and overall flavor. As one of the pricier eating destinations in Citypoint I was hoping that they would maintain the quality and flavor to justify the costs. I was visiting two to three times per week but the staff changes have become too bothersome. I shouldn't have to worry about who is preparing my food and how much experience they might have.

Amazing food at a reasonable price but unfortunately due to my recent experience, they’ll only be getting 1 star. I had ordered 3 seared salmon hand rolls and a bunch of other things. They always finish my order really quick which I love and it’s taped and packed nicely so I never worry about it. I went home to find 3 seared shrimp hand rolls in place of my salmon instead which was very disappointing. The next time I went, I thought I’d just bring it up to their attention that something like that happened. The employee just kind of brushed it off saying “oh yeah they’re both seared so yeah” and stares at me. No sort of apology or acknowledgment of their mess up at all, I just find it very upsetting and it left a bitter taste my in mouth for that place. I understand that these things happen but at least apologize on the business’ behalf or try to accommodate.