Chipotle Mexican Grill

look what I found in the chicken bowl I ordered! disgusting!!! and have been calling them for almost 5 minutes, no one is answering. Really really upset! i am not going to let it go. It has ruined my dinner and as going through morning sickness wasn’t enough, i have been throwing up since i found out stone looking like hard plastic in my food.

I understand every restaurant is understaffed, but none of this made any sense. 1. I got there to order my burrito and was told they were only taking online orders (no other customers inside). There was a cook, cashier and someone prepping the food. I don't understand why she couldn't take my order while there. 2. Ordered my food and drink cup. I walk over to the fresh lemonade and they are all empty. I ask for refund and they cannot give them to online orders... 3. I decided to just get the minute made lemonade instead... got home and it was water. this is by far the worst chipotle I've ever been to

I had two bowls to go. Everything was small proportions. I saw the protein was not like other locations- 3/4 of a scoop but whatever. I asked for double and then I get about a 1/4 scoop. I get annoyed. The “manager” whispers to the person to put the scoops front to back because it looks like more. I heard it. Asked for two bags of chips, the total is like $30. I got home and the chips bags are small proportions. About 1/3 less than normal. I will not come back to this location. I can get better steaks/chicken make the bowls myself with more for less. There where literally 15 chips. This location is a ripoff.

I usually come out to this Chipotle because good food and good service. That was not my experience recently. One employee was struggling to make a double wrap tortilla, meanwhile spilling its contents into other ingredients and all over the counter. The employee did not change gloves, wipe counter, or completely change out the pico that she dropped meat into. I was getting a vegan softritas bowl and had to ask for a glove change, and mention that she had cross contaminated the pico. My bowl had so much liquid in it, it leaked through the bag. Most likely will not be returning.

The employees were pleasant and wore a mask. However this large bag with barely any chips in them🤔. Then to charge for this. You should receive complimentary chips when you order a burrito bowl. I will spend my money at Qdoba where they don't charge for guacamole and chips when you order a burrito bowl.

I work at a local business close by and have ordered delivery four times from this location but unfortunately I will not be doing that anymore. Three out of the four orders that I placed got messed up. I don't understand how this keeps happening. I'm not ordering anything unusual. It's also incredibly hard to get a hold of anyone from the restaurant. Just yesterday I called seven times because I didn't get my entire order and couldn't get a hold of anyone. I don't think it's a delivery driver's fault. They're just the ones that pick up the order. It's Chipotle that gives them the wrong order and or makes it wrong. It's scary when you pay almost $20 for this and they mess up and is impossible to get a hold of anyone to get a resolution. This place needs to seriously work on customer service and getting orders right because they're losing business. Chipotle is one of my favorite restaurants but unfortunately I will not be going to or ordering from this location ever again.