Dunkin'

Went with a friend to get something from Dunkin Donuts. I have never been a fan of their coffee, but hey, It might grow on me. I just wanted to comment that the staff was friendly and kind. Also, I have never seen a dunkin that looks like a lounge. All of the dunkins I have been through are small places with no seating, but this was something cool to see.

My experience at Dunkin this morning was less than ideal. First of all I went there to meet with a friend. I had two dollars in my hand as I was looking to buy a bottle of water. Well, lo and behold I had to reach into my pocket for additional money as a bottle of water was $2.28. quite the markup for a bottle of water. I must admit, most often when go to a Dunkin, the person taking my order is normally very friendly. The person at Dunkin on Belmont Street this morning had the personality of a doorknob. No smile, no nothing for me or for the other 20 or 30 customers I witnessed her serve. If you don't like your job enough to give a customer a smile, try working somewhere else.

These people are not following the health guidelines nor teaching the workers customer service they are very rude. No one wearing mask, touching money then your food with their hands, not wearing gloves. Very disgusting and disappointing I recommend if this is your last resort got to Cumberland farms at the gas station before giving this dunkin donut your money. I refuse to spend my money here. Cooperate should be embarrassed of the way the talk to customers and treat them. Most of all the fact they dont follow the health guidelines.

Chances are slim to none (and slim is getting on his horse to ride out of town) l will ever go to the Dunkins again. You may want to let your staff know that when a customer who has waited at the drive thru speaker for close to three minutes, has to repeat their order for a coffee three times because they are getting it right may become a little frustrated and comes out in their tone of voice. But that frustration is not going to be tempered by them saying "hey...relax".

Easily the worst dunks I have ever been to. Been going for the past few years, as it is the closest one to my house, and I leave disappointed almost every time. I’ve actually given up on going all together. The people aren’t even bad it just seems like they have no idea what they are doing and my order comes out wrong most of the time. I’m just done 🤷🏽‍♂️

Gone here four nights in a row and because it's after 9:30 that I'm showing up here I drive by the drive-thru window to make sure that there's someone there because when I go there at 2:00 am in the morning even though their signs all say 24 hours a day 7 days a week that they're open there's nobody there tonight I drive by and I sit in the Drive-Thru for 15 minutes at the speaker and I drove by the window they were there but they're not answering to take orders or even tell me hey we're closed instead of wasting 15 minutes of my break where I could have gone to another Dunkin' donuts