Gerard’s Prime 13

This restaurant did not live up to its 4.6 rating. I held a reservation last Saturday and many things disappointed. Upon arrival we waited a half hour for our drink order and go figure the next bottle order was out of stock. Dinner took over 2 hours to be served. When questioned, our waiter was very apologetic stating that seatings were overlapped and tickets were backed up in the kitchen. Several patrons walked out and at no point did management check on tables to offer assistance to their wait staff. With a 7pm reservation we did not leave until 10:30. Had it not been for a dinner with friends, I too would have walked out. The food and price point was not worth it.

The food was good. However, the service was horrible. The waiter barely spoke, didn’t even introduce himself. The wait for drinks and food was very long. The white sangria we ordered was awful. We went somewhere else do dessert because we could not stand to be at this place with such unfriendly and arrogant server. When we left we asked his name because he never even bothered to introduce himself. His response was that his name was Frank and that the hostess should have told us his name. Despite the good food we don’t feel comfortable returning.

WOW!!! Are you kidding me!!!?? The steak was amazing (I had that last time), but the thick bacon and out of this world pork chops are to die for! The staff was friendly and Gerard, the owner, always in a great mood came around to almost every table personally. Just a great night out, reasonable prices, and I will be back again and again! Thanks Gerard!

Honestly, we did not stay to eat. I would say this is a 5-star restaurant atmosphere was delightful, staff very polite and attentive. I took one star off due to the price. Everything is sold ala cart so if you are looking to spend 150 a couple with no drinks this is your place. We wanted something less expensive.

Good steaks. But that’s it. Server forgot the salads. Chicken was dry. Scallops over done. Mac and cheese was bland. Calamari was rubber. But the Kansas City was charred just right. Onions were a nice sweet surprise with the charred steak. Tuna steak was good but not awesome. It misses the mark especially with NYC prices.