On 9/16 I placed an order on the flame broiler website, the delivery guy never even attempted to deliver it. I called the delivery service, they said I have to get the company to request a refund, I called the store and spoke to a manager and he said he was incapable of doing that, this is not true. He said he'd call me back it's been a week no call. I've called back twice with no response. I really like flame broiler but this store is run terribly. Don't go here they will try and steal your money. Go to the la habra blvd one instead.
Update: The manager got in touch with me about week after I posted this review and gave me a full refund. Changing rating to 5 stars based on food quality and then making this right.
I work a few blocks away so it's my favorite lunch on the area.
The Staff has always been Super Friendly. The Lunch hour is always busy with a Big Lunch Crowd! Even Busy the Staff is aware of who's waiting and for what!
So the disgruntled reviews i read make me wonder just how those disgruntled reviewers were acting or treating the Staff. People can only smile so long.
Delicious and very healthy. Super flexible with substitute item on plates.
Great staff!
Order is always prompt, always as ordered and staff is friendly.
Love it. One of the best values in town, but sometimes my chicken is half burnt.
Very good food. Professional staff. Very clean and cozy. Thanks guys!
Great food, but some of the staff really lacks people skills.
Good simple food at a good price. Clean, good variety of sauces, nothing fancy.
Excellent food and costumer service. Definitely going back!
Good food. Good service. Never overcooked
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