Ruby Tuesday

My boyfriend and I went to this Ruby Tuesday today for lunch and we were not impressed at all. We understand that everyone is short staffed but the experience we had today was one of the worst experiences we had have dining out ever. I ordered chicken tenders with onion rings and fries and he ordered a burger with fries and we both got the salad bar. Our server was very kind and we don’t blame her for the experience at all but the food was just not good. I believe she was the only server they had so she was running around like crazy and we chose not to complain because the poor lady didn’t need that added to her workload. My chicken tenders were burnt, onion rings were soggy and both our fries were mushy. He ordered his burger medium rare and got a completely rare burger. The salad bar looked like they hadn’t changed the salad all day long and it was brown and just looked sad. We had to pick through lettuce with the tongs just to get the good pieces. When we got our food we already knew it wasn’t going to be great but again just didn’t want to make the servers day any worse than it already was. She made a comment to my bf that the manager of the restaurant was the one cooking so it’s obvious that they need help but also I can’t imagine that the manager would present such bad food if they’re trying to keep the place in business. We paid $50 for the food and would have have been happy paying that if the food was decent but when there a billion restaurants in Branson that are significantly better you can choose from, this just isn’t the place to go. We will not be back and I truly hope this place either gets better management or gets cook that knows what they’re doing because this isn’t acceptable. I attached a pic of my tenders to show how burnt they are and unfortunately don’t have a pic of the burger because my bf threw it out before we even got in the car.

Our server was pleasant. There was one other couple besides my husband and I in the restaurant. We ordered 1 cheese burger well done and the salad bar. The salad bar was great. The cheeseburger took forever to come out. We thought they forgot about it. The server said it takes a little extra time for well done. It was more then a "little time".

Haley was EXCELLENT!! The food was very tasty. Every staff member wore a mask. The restaurant was very clean. The wait time was told to us upon arrival and was very correct. The food came promptly. The staff members were very friendly and welcoming. Haley was on her job!! She made us feel like family and made sure everything was to our liking.

Been a very long time since I have been to one of these as they are no longer in my area. When I saw there was one near our hotel I knew me and my family had to come here. We were seated right away and greeted by our waitress shortly after. The main Tai I ordered was great and when I ordered the waitress asked if I wanted a large one to which I said yes. Our food was as wonderful as I remember. Our server was very attentive and took great care of us.

I was really excited to visit Ruby Tuesday as the location near me closed. I still love their salad bar and could have make that my meal. I order chicken strips and they were over cooked. Our server was nice, the food was hot and came out quick. I would probably return but would opt for the salad bar instead a meal.

Have been sitting in the lobby for over an hour after a 15 min wait. One cook, server entered previous 18 top incorrectly so had to reenter and prepare all of their food again. People are literally getting up and walking out. Although the gentleman who is at the front door seems genuinely sympathetic, this has been a terrible experience. I will not return again and we eat here every time we are in town.