Steak Escape

Arrived at this location at 9:22 in the drive through. There was one car in front of me actively ordering. They pulled around to the window so i pulled forward hoping to order before they closed at 9:30. I then got ignored until 9:30, guess the workers inside decided they were going to close a little early at me and my wife's expense. I pulled around to the window and could clearly see two employees by the window still ignoring me. I haven't tried Steak Escape in a while and for good reason. Last time I tried several months ago and was also ignored at the drive through window. Guess it's part of their policy, ignore hungry customers so they can leave early. Thanks for being a caring and contributing business in Brandon, Steak Escape! You won't be missed when you inevitably go out of business for lack of business cause you hire lazy employees who won't take orders during business hours.

It’s a shame to have good food and horrible service. The Brandon location is the slowest ever and the lobby is closed so you have to sit in the drive through for 25min. They don’t let you do a call in order so you are stuck with the slow service. I am not sure how the Brandon location stays in business.

Omg this place was absolutely disgusting! I have pictures of the tables that were not cleaned properly, the floors were filthy, and the walls had splattered food on them. It took us over 30 minutes to get 2 sandwiches!! Once we got our sandwiches they were all bread and mayonnaise!! I pray the owner/manager reaches out to me for this review because the pictures I took of this experience is unacceptable! My family owns a very successful restaurant for over 30years and this place was by far the most unsanitary place I have been!!!

This is an awesome sandwich shop to eat at. I got the Grand Escape on the menu and it was so amazing. It was fresh and well served, although there was a wait for the order. I waited around 20 minutes but it was worth it. The food wasn't too hot or cold. The temperature of the food was perfect. The overall environment is great. Steak Escape in Brandon was kept up and clean. You can order from inside or from the drive-thru. Keep in mind, the prices are quite moderate than other sandwich shops. It is a little more expensive than others. You would probably spend between $25 to $50, depending on the quantity of the order and the item on the menu. The employees are communicative and are so nice. I recommend this sandwich chain.

Very DIRTY! Food was unappetizing - fries were tiny pieces that smelled like they were cooked in old oil and my sandwich was soggy. After seeing the filth in the dining area, I lost my appetite thinking about how nasty the cooking area must be so I threw my food away and left. The employees were standing around shooting the breeze (there were no other customers to wait on) and not one of them made an attempt to start cleaning any of the filth you see in these pictures. I don't know who owns this establishment but they need to get there soon and make some changes!!