Pizza Hut

My husband ordered pizza at 6 today, this is what happened text at 6:10 saying pizza is complete and ready, 8:53 saying it was out for delivery... going to serve us pizza waiting almost 3 hours?? No thanks. If it was that long of a wait, someone could have made an effort to warn us or call for a wait like that. Also, is that good food safety to serve pizza sitting almost 3 hours? Learned our lesson today.

I ordered a pizza over the phone for carry out. It took ~5 minutes for them to answer the phone. They said it would it would be ready in 15-20 minutes and when I showed up after 20 minutes and called the provided pick up number it had a busy tone. Their front door was locked and there were 3-4 people banging on the windows trying to get their attention. I tried to call the original phone number again and waited another 5 minutes on hold. After another 5-10 minutes someone brought out my pizza. Overall they seemed understaffed and overworked. I would recommend sticking to delivery in hopes that it is easier/faster.

We love pizza, we switch it up now and then and every time we order from this particular pizza hut, its always a longer wait then normal and our order is always wrong!!! Waiting 35 min for a pizza that suppose to be ready 20 min ago. Looking inside and there is a lot of standing around going on. NO cars waiting outside with me so there is not a rush! I wish this would be better managed so I would look forward to this pizza hut!