Starbucks

Well, I was a "regular" here for about 2 years but I haven't been back since a new employee decided to stand there and essentially bring it to arguing with me about my drink. She literally stood there and disputed how I want my own drink. I've drank the same thing, made the same way for years. I admit it's a little unconventional, but most of the time it's not an issue. I drink a Grande, Iced Carmel Machiatto, with extra, extra caramel & whipped cream. Many of the barista's in town know me by my drink. I'm always nice and polite, and come in nearly every day and tip every day. So when I noticed this Barista wasn't making my drink correctly, I very politely asked her to put more caramel in it (which I'm happy to pay extra for if it's an issue, but it normally isn't). She turned and proceeded to tell me she'd put plenty of caramel. Then other Barista even stepped in and told her she had used the wrong caramel , but that didn't stop the first barista. She continued to essentially argue with me until I told her this was my drink, I don't care what she thinks, I KNOW how I like my drink. Finally she stopped arguing with me and just made my drink. I wasn't trying to be rude, I just know how I like my coffee and if I'm paying for it, and ask for it to be made a certain way, it shouldn't be a problem. Anyways, when she finished the drink she handed it to me and said, "The next one is on me." I told her that wasn't necessary. I just wanted my drink the way I wanted my drink. She then said, "well our Motto is to never have a customer leave unhappy"..... what!?!! Then WHY would you stand there and challenge me about my drink!?? What are you doing ?? Regardless, I did leave unhappy, unbelievably unhappy. Being a loyal customer for 2 years, never having a problem with anyone, always being polite and friendly... and then to be treated so disrespectful. So, I'm done. I'll go elsewhere for my coffee. I still gave 3 stars because the other employees have always been great. But I refuse to go somewhere and pay to be treated like that.

Walked in to get a coffee at 7:10 and the NEW Barista told me they were not open but open at 6 in the mornings. I have never been this disappointed in safeway starbucks. And to add to it the manager I have seen on many levels bully her employees she don't like....what once was my favorite store is now the worst place to get a coffee..

I don't like Starbucks coffee very much at all as a barista myself, but this Starbucks actually made a very good peppermint mocha. Although they aren't really that difficult to mess up, it was perfect to jump start my day onto the next round of driving a few hundred miles. Starbucks is always a quick option that won't let you down if you choose certain coffees. However, most Starbucks I've been to have these coffee grinder/shot machines that grind, press and pull the shots of coffee through a computer. So the taste can be the same for all stores and a little weird for that matter but can loose that rich fine tuning of fresh coffee that a computer can fail to replicate easily.

They have it dialed for sure. I just prefer local over all. But with Starbucks you know what you're getting. The consistency is there. They took over the globe and that bugs a lot of my friends... but that's how corporate America works. These guys are priced higher than almost every other coffee shop in town.