Panera Bread

Good experiences here are hit or miss. Walked in and waited for someone to acknowledge me. The girl behind the counter was more concerned with bagging her cookies than to even say that she saw me. I thought I would wait until she was done with the one set, thinking she would say something. Instead she turned and started on another set. Ignoring customers will cause them to go elsewhere. I received better service at Biggby.

We went through the drive in and had no one in front or back of us. We ordered 2 cups of soup and a muffin and cookie. Also when we pulled in there was no one in the parking lot either. We waited in the drive through 15 minutes, what the heck!! When we finally did get out soup, the order wasn’t even right. So I had to park and go in, once again there was nobody in the building except for employees, what exactly were they doing? I went up to the counter nobody, I went to the pick up area nobody. I finally called out hello and 1 person came up to the counter. I thought where are the other 5 people I saw through the window? I told them my order was wrong and I needed a bowl of creamy tomato, she looked puzzled and I explained again how I just went through the drive in and here is my receipt, I need a cup of soup. WOW what a deal, stay away from the Panera in Bowling Green, OH.

Today, I ordered a Caesar salad with bacon & hard-boiled egg. The romaine was like 50% stem, (including multiple entire huge "stumps" from whole heads of lettuce), the croutons were extremely stale, the dressing was provided in two separate dipping cups instead of pre-tossed as the menu description indicated, and it turns out that a $0.99 upcharge on a full-sized salad only gets you one-half of one boiled egg, which is ridiculous.