Johnny Rockets

I was at Johnny Rockets in Six Flags in Upper Marlboro Maryland on Friday April 15, 2022 and the service was terrible. It was very busy at 1pm and one person on the register although they have 2 registers. A man went up to cashier and had coupons that were not working. The young lady tried but couldn't do it. She went to the manager who came over and tried but the coupons still weren't working. He walked away and she tried again and again. She went to the manager again who finally took him to another register. This took 20 minutes of holding up the line. The man was inconsiderate because the coupons did not work no matter what anyone did. He was just a pain but the young girl and the manager mishandled this situation terribly. A lot of folks left and went somewhere else which I'm sure doesn't matter to management but for the folks already online this was a disgrace. Both the young girl and manager need to be retrained. 5 minute delay is ok but 20 minutes because of mishandling is horrible. They should be ashamed.

Can't say anything about the food here other than the fact that google maps recommended this place to me without even mentioning the fact that it was INSIDE the park (Update, after looking closely it did say it was in the park, but it still recommended the place when we were clearly NOT in the park, and instead paintballing next door) . The navigation to this place literally had us cut through the employee parking lot to get in, causing us to get in trouble with security. Needs to be marketed different, or the directions need to be changed so that you don't break rules.

The line was so long and there was only one cashier. The tables were dirty, and almost all areas of the floor were dirty and sticky, not even the seats were clean. And you’d think if the service was that poor atLEAST the food would be cheap, but wrong. A burger would cost $7-10 which is ridiculous and a drink is $6 and not even refillable(to my knowledge atleast). Not to mention that the food wasn’t even good. The tenders and fries were near tasteless, although the burger was ok. I never write reviews but I’m writing this one because something needs to be done about this horrid place.